[TechAssist] Re: Plasma TV
- From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 30 Oct 2002 10:15:13 -0500
I had a 42FD9932 store stock unit in that would shut down as soon as it was
turned on. Problem was two of six cooling fans were bad. I had to call
Philips tech assistance to find out how to defeat the protection circuit to
make some checks. This unit would work with the protect circuit defeated and
four fans worked so the problem became obvious. Next problem was the Philips
support tech had to enter the part order with an authorization, couldn't get
the parts otherwise and I am a Philips ASC. You best call Philips ahead of
time to see if they will give you support on this, you'll probably need it.
Jim Myers, DGT
Since 1972
Telrad Electronic Services Co.
Fort Wayne, IN 46815
jr.myers@xxxxxxxxxxx
260-432-4486 Fax and Voice
Fax is always on
----- Original Message -----
From: <Hermantvr@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, October 29, 2002 10:11 PM
Subject: [TechAssist] Plasma TV
Got a service call on a Philips 42FD9954 PLASMA TV next week. Never
worked
on one. ANyone got any advice before I break the damn thing?
Tommy R Herman
250 School Ave SW
Taylorsville, NC 28681
828-632-5322 voice
828-632-3880 fax
hermantvr@xxxxxxxxxxxxx
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