[TechAssist] Re: Pioneer DVD DV-C503. Disk does not spin

  • From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Wed, 8 Oct 2003 12:45:13 -0400

I missed the part about laser turns on.
I have not done any Pioneer DVD but I had a JVC that had a switch and two
solder connections, One for each laser (This had two)
Phillip R Hull     STET
phil245@xxxxxxxxxxxxx
FAX 517--569-3075
Professional Technicians only
----- Original Message ----- 
From: <gulftech@xxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, October 08, 2003 12:21 PM
Subject: [TechAssist] Re: Pioneer DVD DV-C503. Disk does not spin


> Didn't find any solder tab.  My tech says it uses a switch.  Must be
> right--the laser wouldn't turn on if shorted.
>
> Thanks,
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL  32563
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
> On Wed, 8 Oct 2003 12:03:47 -0400 "Phillip R. Hull"
> <phil245@xxxxxxxxxxxxx> writes:
> > Did you take the solder off of the shorting connectors of the new
> > laser
> > assy??
> > Phillip R Hull     STET
> > phil245@xxxxxxxxxxxxx
> > FAX 517--569-3075
> > Professional Technicians only
> > ----- Original Message ----- 
> > From: <gulftech@xxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, October 08, 2003 11:29 AM
> > Subject: [TechAssist] Pioneer DVD DV-C503. Disk does not spin
> >
> >
> > > Techs,
> > >
> > > I'm in a jam with this one.  Hope someone can help.  This DVD came
> > in.
> > > Does not recognize disks.  Will stop and look, laser turns on, but
> > no
> > > spin.  My tech said it was bad laser.  (That is another story.
> > See the
> > > horror story below, if interested.)  Ordered it from Tritronics
> > (over
> > > $100!!).  Did not fix problem.  I took it apart yesterday to check
> > the
> > > ribbon cables.  Found my tech broke the clips to hold the ribbon
> > cable on
> > > both the old and new laser assemblies.
> > >
> > > Anyway, I'm trying to save my butt on this thing.  Anyone have
> > ideas for
> > > this one or a service manual?  Please!!!
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL  32563
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > >
> > >
> > > Copy of message sent 9/3/03 follows:
> > >
> > > I am embarrassed.
> > >
> > > A day or two ago, I mentioned a Pioneer DVD with a bad laser.  The
> > model
> > > number is DV-C503.  I called Wholesale Electronics, Inc.  That is
> > the
> > > only Pioneer distributor listed in Sams.  They told me the laser
> > assembly
> > > was $205.90, my cost.
> > >
> > > My customer told me to dispose of the unit.  My customer called me
> > this
> > > afternoon.  She said she called Pioneer and got a price of about
> > $119.00
> > > for the same part.  (She called 1-800-228-722?--I was so
> > flabergasted, I
> > > didn't get the price or the phone number right!)  She wants the
> > unit
> > > back.  I get to fish it out of the dumpster tomorrow morning.
> > >
> > > I'm sure my customer felt I was ripping them off.  I am
> > flabbergasted!  I
> > > will certainly call them tomorrow to tell Wholesale Electronics
> > what I
> > > have heard; just to hear their spin on it.
> > >
> > > Have you guys had any dealings with that distributor?  I've only
> > used
> > > them about four times--twice I lost the job, the other two times,
> > I felt
> > > the price was way too high.
> > >
> > > This kind of thing gives us a very bad name.  How can a retail
> > customer
> > > get a price almost half of what we get?  This makes me furious.
> > >
> > > Have a good night.
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL  32563
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > >
> > >
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