[TechAssist] Re: Pioneer DVD DV-C503. Disk does not spin

  • From: gulftech@xxxxxxxx
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 8 Oct 2003 11:21:48 -0500

Didn't find any solder tab.  My tech says it uses a switch.  Must be
right--the laser wouldn't turn on if shorted.

Thanks,


Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL  32563
850-934-8324 (Voice) 850-932-0819 (Fax)


On Wed, 8 Oct 2003 12:03:47 -0400 "Phillip R. Hull"
<phil245@xxxxxxxxxxxxx> writes:
> Did you take the solder off of the shorting connectors of the new 
> laser
> assy??
> Phillip R Hull     STET
> phil245@xxxxxxxxxxxxx
> FAX 517--569-3075
> Professional Technicians only
> ----- Original Message ----- 
> From: <gulftech@xxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, October 08, 2003 11:29 AM
> Subject: [TechAssist] Pioneer DVD DV-C503. Disk does not spin
> 
> 
> > Techs,
> >
> > I'm in a jam with this one.  Hope someone can help.  This DVD came 
> in.
> > Does not recognize disks.  Will stop and look, laser turns on, but 
> no
> > spin.  My tech said it was bad laser.  (That is another story.  
> See the
> > horror story below, if interested.)  Ordered it from Tritronics 
> (over
> > $100!!).  Did not fix problem.  I took it apart yesterday to check 
> the
> > ribbon cables.  Found my tech broke the clips to hold the ribbon 
> cable on
> > both the old and new laser assemblies.
> >
> > Anyway, I'm trying to save my butt on this thing.  Anyone have 
> ideas for
> > this one or a service manual?  Please!!!
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL  32563
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> >
> > Copy of message sent 9/3/03 follows:
> >
> > I am embarrassed.
> >
> > A day or two ago, I mentioned a Pioneer DVD with a bad laser.  The 
> model
> > number is DV-C503.  I called Wholesale Electronics, Inc.  That is 
> the
> > only Pioneer distributor listed in Sams.  They told me the laser 
> assembly
> > was $205.90, my cost.
> >
> > My customer told me to dispose of the unit.  My customer called me 
> this
> > afternoon.  She said she called Pioneer and got a price of about 
> $119.00
> > for the same part.  (She called 1-800-228-722?--I was so 
> flabergasted, I
> > didn't get the price or the phone number right!)  She wants the 
> unit
> > back.  I get to fish it out of the dumpster tomorrow morning.
> >
> > I'm sure my customer felt I was ripping them off.  I am 
> flabbergasted!  I
> > will certainly call them tomorrow to tell Wholesale Electronics 
> what I
> > have heard; just to hear their spin on it.
> >
> > Have you guys had any dealings with that distributor?  I've only 
> used
> > them about four times--twice I lost the job, the other two times, 
> I felt
> > the price was way too high.
> >
> > This kind of thing gives us a very bad name.  How can a retail 
> customer
> > get a price almost half of what we get?  This makes me furious.
> >
> > Have a good night.
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL  32563
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> >
> >
> > ________________________________________________________________
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