[TechAssist] Re: Pioneer DVD DV-C503. Disk does not spin
- From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 8 Oct 2003 12:03:47 -0400
Did you take the solder off of the shorting connectors of the new laser
assy??
Phillip R Hull STET
phil245@xxxxxxxxxxxxx
FAX 517--569-3075
Professional Technicians only
----- Original Message -----
From: <gulftech@xxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, October 08, 2003 11:29 AM
Subject: [TechAssist] Pioneer DVD DV-C503. Disk does not spin
> Techs,
>
> I'm in a jam with this one. Hope someone can help. This DVD came in.
> Does not recognize disks. Will stop and look, laser turns on, but no
> spin. My tech said it was bad laser. (That is another story. See the
> horror story below, if interested.) Ordered it from Tritronics (over
> $100!!). Did not fix problem. I took it apart yesterday to check the
> ribbon cables. Found my tech broke the clips to hold the ribbon cable on
> both the old and new laser assemblies.
>
> Anyway, I'm trying to save my butt on this thing. Anyone have ideas for
> this one or a service manual? Please!!!
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32563
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
>
> Copy of message sent 9/3/03 follows:
>
> I am embarrassed.
>
> A day or two ago, I mentioned a Pioneer DVD with a bad laser. The model
> number is DV-C503. I called Wholesale Electronics, Inc. That is the
> only Pioneer distributor listed in Sams. They told me the laser assembly
> was $205.90, my cost.
>
> My customer told me to dispose of the unit. My customer called me this
> afternoon. She said she called Pioneer and got a price of about $119.00
> for the same part. (She called 1-800-228-722?--I was so flabergasted, I
> didn't get the price or the phone number right!) She wants the unit
> back. I get to fish it out of the dumpster tomorrow morning.
>
> I'm sure my customer felt I was ripping them off. I am flabbergasted! I
> will certainly call them tomorrow to tell Wholesale Electronics what I
> have heard; just to hear their spin on it.
>
> Have you guys had any dealings with that distributor? I've only used
> them about four times--twice I lost the job, the other two times, I felt
> the price was way too high.
>
> This kind of thing gives us a very bad name. How can a retail customer
> get a price almost half of what we get? This makes me furious.
>
> Have a good night.
>
>
> Ken Smith
> Gulf Technical Services
> 3034 Gulf Breeze Parkway
> Gulf Breeze, FL 32563
> 850-934-8324 (Voice) 850-932-0819 (Fax)
>
>
>
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