[TechAssist] Re: Philips TS3259C revisited
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 25 Sep 2003 19:40:19 -0400
See if this might be it:
CHASSIS: D7 E8 F8 G7
SYMPTOM: The menu will not switch from mono to stereo.
CAUSE: The menu will not switch to stereo unless the TV is on a stereo
channel. Stereo is indicated in the top right corner of the screen.
If switched to mono on a stereo channel the menu will remain in mono always.
If switched to stereo on a stereo channel it will auto switch back and forth
as the channel indicates.
SWITCHING TEST:
If there is no stereo signal or no signal at all the switching may be tested
and set to stereo (when available) by selecting EXT input (AV in). Select
stereo and the set will switch to stereo mode and will indicate in the menu.
It will now switch to stereo on a stereo station.
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
----- Original Message -----
From: <Hermantvr@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, September 25, 2003 11:07 AM
Subject: [TechAssist] Philips TS3259C revisited
> I thought I was through with this one but ....it's back. Sent this to
> NESDAnet, but some of you guys are not on nesda...and I value your
opinion.
>
> Have a Philips TS3259C that has weird audio problems. It is under N.E.W.
> warranty. In the customers home it has no left audio on channels 2 17 and
57.
> Right audio is OK. Hooked the set up directly to the main cable input and
problem
> still exists...other TV's to the same line work fine. Brought the TV into
the
> shop and it works fine here. Input a signal with a Sencore generator and
all
> is fine. Philips Tek line says the customers cable company MIGHT be
> broadcasting the audio just a little off the FCC requirements, and that is
why the other
> TV's work. I already have a service call with pick up and delivery that I
did
> not get paid for. I could replace the tuner and get paid if it fixed the
> problem, however if I do and it does not....I don't get paid. The customer
> definitely has a problem, I just don't know how to resolve it.
>
> Tommy Herman
> Herman TV
> 250 School Ave SW
> Taylorsville N.C. 28681
> 828-632-5322 Voice
> 828-632-3880 Fax
> hermantvr@xxxxxxxxxxxxx
>
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