Philips 27PT6441/37 L04.1U AA chassis. Changed out the main cb and fired up OK. Set is in the factory mode and the customer's remote will not operate any functions. Is this to be expected? I can operate the manual buttons. I cannot find any info in the Force32 manual stating that a special remote is required. Any help much appreciated. Dominic DiLeo Atlantic TV Freeport, Maine ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/