[TechAssist] Re: Philips 36H800 again
- From: "Hoyt's TV" <hoytstv@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 28 Dec 2005 10:13:51 -0500
Thanks Warren, I appreciate it.
Russ Hoyt
Hoyt's TV
Exeter, NH
----- Original Message -----
From: "Warren" <warrenca@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, December 28, 2005 1:01 AM
Subject: [TechAssist] Re: Philips 36H800 again
>I agree
> I'm a PHilips authorized repair depot and that's the correct repair and
> also replace the board socket too>
>
> Warren C
> Campbell's TV & Appliances
>
> Electric Medic wrote:
>
>>You are going to have to replace the SSB. No need to torture yourself any
>>longer. That is the only fix from my experience. That will fix the set.
>>That
>>is a very easy set to estimate without any troubleshooting. Soldering edge
>>connectors and replacing diodes is not going to be a permanent fix. That
>>is
>>why I quit trying to repair the SB, I mean SSB, recalls. I go into that
>>set
>>giving the customer the estimate for a new SSB at the beginning, if they
>>say
>>no, then I am done. No trying to fix the double-sided board. That is all
>>you
>>can do. Why Phillips wants $100 for the part and another $100 dud, I don't
>>know. It cost us over $200 to get the part. Some customers will approve
>>about $250 for that repair, some don't. Heck, that is a 36" TV. Many will
>>pay to have the SSB replaced. The repair is only about a third of what
>>they
>>paid for the set. I also make the customers pay a parts deposit up front
>>before I order the board so they don't stick me with the part.
>>
>>Perry Bower
>>Electric Medic
>>"It's Cheaper to Keep Her"
>>http://www.electricmedic.com
>>"We're Number One Where it Really Counts, With our Customers"
>>3850 Washington Road Suite 4C
>>Augusta, Georgia 30907
>>Phone: 706-8MEDIC4 (863-3424)
>>Phone: 706-863-3474
>>Fax: 706-863-2316
>>mailto:info@xxxxxxxxxxxxxxxxx
>>"WE REPAIR WITH CARE"
>>
>>
>>
>>-----Original Message-----
>>From: techassist-bounce@xxxxxxxxxxxxx
>>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Hoyt's TV
>>Sent: Tuesday, December 27, 2005 6:16 PM
>>To: techassist@xxxxxxxxxxxxx
>>Subject: [TechAssist] Philips 36H800 again
>>
>>
>>Does anyone have anything else to suggest?
>>Here's what I've done:
>>
>>I've replaced the diode on the SSB that Force says to replace for a dead
>>set.
>>Twice!
>>I've resoldered the connector on the mother board.
>>I've cleaned the connector and the board edge.
>>
>>The first time I replaced the diode the set ran several days in the shop,
>>so
>>I sent it home.
>>He says it ran a few hours and quit.
>>He brought it back and I replaced the diode again and ran it for a day
>>then
>>it quit on the 2nd day.
>>I dipped into the list again and got several more suggestions, which I
>>did,
>>then ran it for several days in the shop and let him take it home again.
>>
>>He called this afternoon to tell me it ran about a half hour for him
>>before
>>quitting again.
>>He is getting tired of getting someone to help him lug it up and down a
>>flight of stairs and put it up on the shelf.
>>I'm getting tired of fixing something that just keeps going bad again.
>>
>>He wasn't willing to go for an SSB in the first place and I'm not willing
>>to
>>buy one now, only to end up with the same problem.
>>Right now I only have $129 that I may have to give back. I sure don't want
>>to expand that to $500 that I have to give back and end up owning an SSB
>>that I will never use because I will certainly never take in another one
>>of
>>these sets again.
>>
>>I don't know what kind of deal he's willing to make for me not fixing his
>>TV. He's in the auto repair business so he should be happy to just junk it
>>with no refund. Usually when one of them works on something of mine that
>>isn't getting fixed, they call and say: the mechanic has 2 hours on it
>>already and hasn't found the problem. The labor is $120 now, do want me to
>>have him keep going?
>>
>>Thanks
>>Russ Hoyt
>>Hoyt's TV
>>Exeter, NH
>>
>>
>>
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