[TechAssist] Re: Philips 36H800 again

  • From: Warren <warrenca@xxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 28 Dec 2005 01:01:48 -0500

I agree
I'm a PHilips authorized repair depot and that's  the correct repair and 
also replace the board socket too>

Warren C
Campbell's TV & Appliances

Electric Medic wrote:

>You are going to have to replace the SSB. No need to torture yourself any
>longer. That is the only fix from my experience. That will fix the set. That
>is a very easy set to estimate without any troubleshooting. Soldering edge
>connectors and replacing diodes is not going to be a permanent fix. That is
>why I quit trying to repair the SB, I mean SSB, recalls. I go into that set
>giving the customer the estimate for a new SSB at the beginning, if they say
>no, then I am done. No trying to fix the double-sided board. That is all you
>can do. Why Phillips wants $100 for the part and another $100 dud, I don't
>know. It cost us over $200 to get the part. Some customers will approve
>about $250 for that repair, some don't. Heck, that is a 36" TV. Many will
>pay to have the SSB replaced. The repair is only about a third of what they
>paid for the set. I also make the customers pay a parts deposit up front
>before I order the board so they don't stick me with the part.
>
>Perry Bower
>Electric Medic
>"It's Cheaper to Keep Her"
>http://www.electricmedic.com
>"We're Number One Where it Really Counts, With our Customers"
>3850 Washington Road  Suite 4C
>Augusta, Georgia 30907
>Phone: 706-8MEDIC4  (863-3424)
>Phone: 706-863-3474
>Fax: 706-863-2316
>mailto:info@xxxxxxxxxxxxxxxxx
>"WE REPAIR WITH CARE"
>
>
>
>-----Original Message-----
>From: techassist-bounce@xxxxxxxxxxxxx
>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Hoyt's TV
>Sent: Tuesday, December 27, 2005 6:16 PM
>To: techassist@xxxxxxxxxxxxx
>Subject: [TechAssist] Philips 36H800 again
>
>
>Does anyone have anything else to suggest?
>Here's what I've done:
>
>I've replaced the diode on the SSB that Force says to replace for a dead
>set.
>Twice!
>I've resoldered the connector on the mother board.
>I've cleaned the connector and the board edge.
>
>The first time I replaced the diode the set ran several days in the shop, so
>I sent it home.
>He says it ran a few hours and quit.
>He brought it back and I replaced the diode again and ran it for a day then
>it quit on the 2nd day.
>I dipped into the list again and got several more suggestions, which I did,
>then ran it for several days in the shop and let him take it home again.
>
>He called this afternoon to tell me it ran about a half hour for him before
>quitting again.
>He is getting tired of getting someone to help him lug it up and down a
>flight of stairs and  put it up on the shelf.
>I'm getting tired of fixing something that just keeps going bad again.
>
>He wasn't willing to go for an SSB in the first place and I'm not willing to
>buy one now, only to end up with the same problem.
>Right now I only have $129 that I may have to give back. I sure don't want
>to expand that to $500 that I have to give back and end up owning an SSB
>that I will never use because I will certainly never take in another one of
>these sets again.
>
>I don't know what kind of deal he's willing to make for me not fixing his
>TV. He's in the auto repair business so he should be happy to just junk it
>with no refund. Usually when one of them works on something of mine that
>isn't getting fixed, they call and say: the mechanic has 2 hours on it
>already and hasn't found the problem. The labor is $120 now, do want me to
>have him keep going?
>
>Thanks
>Russ Hoyt
>Hoyt's TV
>Exeter, NH
>
>
>
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