Thanks to all the replies. The customer brought the set in and I was able to clear the black box from the closed caption menu. He did have it set for CC text. Gary Gary McCartney wrote: > > Customer called me up and says that he was adjusting the clock in the > menus and from then on he has a big black box on the screen (all except > the outer edges of the screen which the picture shows through). > Sometimes the letters [ffff] in white lettering show up in the top left > corner of this black box. When he changes channels, the picture is ok > for about 5 seconds then the black box returns. Problem occurs during > VCR playback also. The regular green colored on-screen graphics are > functioning normally. > > Does anyone know if this is just some kind of microprocessor glitch that > can be reset somehow, or a menu option to escape this, or is there a > defect in the circuitry? I told him to leave the set unplugged for a few > hours but warned him that it probably wouldn't solve it. If it is the > circuit, I won't be able to work on it for a week. > > Thanks for any help. > -- > > Gary McCartney > > McCartney Electronics > 7134 Fife Rd, RR 7 > Guelph Ontario Canada N1H 6J4 > Fax: (519)821-1530 > email: gary (at) number63.ca > > ***************************************************************************** > CHECK OUT THE NEW CHATROOM! Just login and click on chat! > http://www.tech-assist.org/secure/tip/main.htm > The Tech Address Book: > http://www.tech-assist.org/secure/tip/contact.htm > Add a Repair Tip Here, or Change/Remove your Email Address: > http://www.tech-assist.org/secure/tip/main.htm > Lost Password: > http://www.tech-assist.org and select "Lost your Login Info?". > Email Archives: > //www.freelists.org/archives/techassist/ -- Gary McCartney McCartney Electronics 7134 Fife Rd, RR 7 Guelph Ontario Canada N1H 6J4 Fax: (519)821-1530 email: gary (at) number63.ca ***************************************************************************** CHECK OUT THE NEW CHATROOM! Just login and click on chat! http://www.tech-assist.org/secure/tip/main.htm The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.htm Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.htm Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/