EXCELLENT ADVICE, Gerald. I would add that if you want your business to do something different (like grow) you must Change something in what you are doing. If you have been growing 10% per year (or whatever) and you are happy with that, keep doing what you are doing. Wayne Vanaman Omega Electronics 6904 W Fairfield Dr Pensacola, Fl. 32506-3310 Wayne@xxxxxxxxxxxxxxxxxxxxx WWW.PensacolaTVRepair.Com 850-456-5995 voice 850-458-6369 fax Gerald Gill wrote: > Interesting, the general members here feel the yellow pages are just an > expense.... > > Here we actually ask people how they heard about us and we have been > charting this for over 15 years. Most local repairs are repeats and > referrals therefore we keep the ad here (locally) about double the size > of a business card. > Outside our area most customers come to us because of our ad in the > yellow pages therefore the ad size is much larger. I can tell you from > facts based on our chart it Pays Back Big Time. (We tried smaller ads > outside our area and for dollar to dollar the smaller ads were just a > waste of time and money) > > So it goes, know your market!! Base your decision on facts not that it's > just an expense. Usually 1 or 2 repairs pay for that ad. If you take it > out how much business are you really missing (if you are never tracking > on paper how would you really know anyways until you see your accountant > then usually its to late by then). > > Remember, you must do a business plan, set goals, research your market > and your business has a much better chance to prosper in the New Year. I > can't imagine not knowing were I'm going without a road map, can you? > > If something breaks down, where do you go... newspaper or yellow pages? > Sometimes we ask our friends or family (how did they find you?) > > If your area offers more than 1 yellow page directory, were you tracking > which one brought in the most business? > > Running your business is just as important as knowing how to fix > consumer electronics. Don't let the business run you or you are doomed. > > Something for all of us to think of before the New Year > How about 5-15% increase in revenues in 2006, how will you get there? > > I think we have a strong membership here and I would love only to see it > grow... keep up the great work everyone and have a great Christmas and > New Year!!!! > > Cheers > > > Gerald Gill > Gillco Electronics Inc > 113 King St East > Bowmanville, Ont. > Canada > (905)623-9312 > > > > -----Original Message----- > From: techassist-bounce@xxxxxxxxxxxxx > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of Larry > Sent: December 22, 2005 1:54 PM > To: techassist@xxxxxxxxxxxxx > Subject: [TechAssist] Re: Off-Topic: How Do You Advertise Your Shop? > > word of mouth is hard to beat. > make customers feel welcome, dont let them feel they are > bothering you. > and if you fix their tv at the price you estimated, they and > their friends will come back. > Larry > > > Armando Guerra wrote: > > >>At the present time the ad is paying for itself because we get alot of > > the > >>"snowbirds"that come in around october and stay here until april or > > may.They > >>find us in the book unless they are told by one of our customers that > > have > >>done business with us (word of mouth).As for the phone co.,they did > > not > >>mention to me that I could cancel my contract and keep the same # even > > if I > >>had to wait until the renewel time.Thanks for the info. >>Mando >>AZ >> >> >>----- Original Message ----- >>From: "becyn" <becyn@xxxxxxxxxx> >>To: <techassist@xxxxxxxxxxxxx> >>Sent: Thursday, December 22, 2005 10:35 AM >>Subject: [TechAssist] Re: Off-Topic: How Do You Advertise Your Shop? >> >> >> >> >>>Armando, >>>That only applies if you try to cancel durring the contract period. > > All > >>>you have to do is NOT RENEW the CONTRACT. >>>You are not REQUIURED to have yellow page advertizing if you have a >>>business phone. However, you DO get a free name listing, just because >>>you are a commercial customer. >>> >>>As an ASC I get mfr referals, as well as making myself known to the >>>local retailers. I have not been in the (paid) yellow pages for 5 > > years > >>>and have more than enough work. >>> >>>There are too many books both on the net and in circulation. You could >>>spend a fortune on that confusion. >>>Besides , I find that we got a alot more "finger shopping" calls that >>>only wasted our time. Now 90% of calls result in $$. >>> >>>Jim McVey >>>McVey Alltronix >>>327 Broadway >>>Newburgh N.Y. 12550 >>> >>>"If it doesn't play... >>>CALL MCVEY !!!!!!" >>>Factory authorized >>>service for over 20 >>>major brands. >>>845 561 8383 >>>(Last of the Mohegans) >>>Armando Guerra wrote: >>> >>> >>> >>>>I have used the yellow pages for about 25yrs and I remember that > > about > >>>>10yrs >>>>ago,I tried to cancel them due to them getting too expensive but the > > phone > >>>>company told me that If i did cancel,I would have to get another > > telephone > >>>>#.I have had this # since I started and hate to give it up since my >>>>customers are well familiar with it. >>>>Mando >>>>AZ >>>>----- Original Message ----- >>>>From: "Al L" <alleathe@xxxxxxxxxxx> >>>>To: <techassist@xxxxxxxxxxxxx> >>>>Sent: Thursday, December 22, 2005 7:25 AM >>>>Subject: [TechAssist] Re: Off-Topic: How Do You Advertise Your Shop? >>>> >>>> >>>> >>>> >>>> >>>> >>>>>Good post. Does anybody have the Cahunas to cancel Yellow Pages,and > > run a > >>>>>nice ad every week in some different newspaper?Maybe offer a coupon > > good > >>>>>for >>>>>a month, or indefinitely? I think I will try one of the mail out > > coupon > >>>>>deals soon. >>>>> >>>>>Al's TV >>>>>Al Leatherman >>>>>973-361-5796 >>>>>----- Original Message ----- >>>>>From: "Robert McPherson" <rm502@xxxxxxxxxxxxx> >>>>>To: <techassist@xxxxxxxxxxxxx> >>>>>Sent: Thursday, December 22, 2005 10:07 AM >>>>>Subject: [TechAssist] Re: Off-Topic: How Do You Advertise Your Shop? >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>>>I agree that the Yellow Pages is not a satisfactory method of >>>>>>advertising >>>>>>anymore. The Yellow Pages is expensive for the size of ad you get, > > you > >>>>>>have >>>>>>no control over the geographic area that you are reaching, it is a > > year > >>>>>>before you can revise your ad to reflect changes in your business, > > and > >>>>>>since >>>>>>there are so many competitive "Yellow Pages" published by other >>>>>>companies - >>>>>>the customer owns several directories and could miss your ad in the > > >>>>>>"Real >>>>>>Yellow Pages" >>>>>> >>>>>>Customer Referals, referals from other shops that are overloaded or > > >>>>>>don't >>>>>>service a particular brand or type of item, Weekly newspapers, and >>>>>>direct >>>>>>mail flyers are a better way. Also, I am seriously thinking about >>>>>>advertising on Google. I've heard it is quite reasonable and a > > search > >>>>>>for >>>>>>"TV Repair" from a particular geographic area can bring up a right > > side > >>>>>>of >>>>>>the Google page ad bought from them. >>>>>> >>>>>>Robert McPherson >>>>>>Computer & Television Service >>>>>>1322 Durrett Lane Louisville, KY 40213 >>>>>>Telephone (502) 367-9324 Cellphone (502) 298-6997 >>>>>>Email rm502@xxxxxxxxxxxxx >>>>>> >>>>>>----- Original Message ----- >>>>>>From: "tvservice" <tvservice@xxxxxxxxxxxxx> >>>>>>To: <techassist@xxxxxxxxxxxxx> >>>>>>Sent: Thursday, December 22, 2005 9:41 AM >>>>>>Subject: [TechAssist] Re: Off-Topic: How Do You Advertise Your > > Shop? > >>>>>> >>>>>>Best: word of mouth >>>>>>Next best: manufacterer referrals >>>>>>Worst: yellow pages/phone book >>>>>> >>>>>>Robert >>>>>>tvservice@xxxxxxxxxxxxx >>>>>>H & H Electronics Inc >>>>>>http://supertek.igniteinc.biz >>>>>> >>>>>>----- Original Message ----- >>>>>>From: "William E Miller" <prototech@xxxxxxx> >>>>>>To: <techassist@xxxxxxxxxxxxx> >>>>>>Cc: <repair@xxxxxxxxxxxxxxx> >>>>>>Sent: Wednesday, December 21, 2005 10:52 PM >>>>>>Subject: [TechAssist] Off-Topic: How Do You Advertise Your Shop? >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>Feel free to take this to private e-mail (and I can summarize) if > > you > >>>>>>>lik= >>>>>>>e, >>>>>>>but I'm wanting to get your input on advertising. >>>>>>> >>>>>>>What has been your most effective advertising medium / venue? >>>>>>> >>>>>>>What has been your least effective advertising medium / venue? >>>>>>> >>>>>>>Any horror stories? >>>>>>> >>>>>>>Any slick tricks you've discovered? >>>>>>> >>>>>>>This should be interesting! *grin* >>>>>>> >>>>>>> >>>>>>>William E. Miller, ASEET >>>>>>>prototech@xxxxxxx >>>>>>>Indiana USA >>>>>>> >>>>>>> >>>>>>>------------------------------------------------------------------ > > -------- > >>>>>>> >>>>>>--- >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>This Email List is accessible to the general public through search >>>>>>> >>>>>>> >>>>>> >>>>>>engines. Remove: http://www.tech-assist.org/remove.htm >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>Set Vacation >>>>>>> >>>>>>> >>>>>> >>>>>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>Lost Password: http://www.tech-assist.org and select "Login >>>>>>>Problems?". >>>>>>>Email Archives: //www.freelists.org/archives/techassist/ >>>>>>> >>>>>>> >>>>>> >>>>>>------------------------------------------------------------------- > > --------- > >>>>>>- >>>>>>This Email List is accessible to the general public through search >>>>>>engines. >>>>>>Remove: http://www.tech-assist.org/remove.htm >>>>>>Set Vacation >>>>>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>>>>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>>>>>Email Archives: //www.freelists.org/archives/techassist/ >>>>>> >>>>>> >>>>>>------------------------------------------------------------------- > > ---------- > >>>>>>This Email List is accessible to the general public through search >>>>>>engines. Remove: http://www.tech-assist.org/remove.htm >>>>>>Set Vacation >>>>>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>>>>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>>>>>Email Archives: //www.freelists.org/archives/techassist/ >>>>>> >>>>>> >>>>>> >>>>> >>>>>-------------------------------------------------------------------- > > --------- > >>>>>This Email List is accessible to the general public through search >>>>>engines. Remove: http://www.tech-assist.org/remove.htm >>>>>Set Vacation >>>>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>>>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>>>>Email Archives: //www.freelists.org/archives/techassist/ >>>>> >>>>> >>>>> >>>> >>>> >>>>--------------------------------------------------------------------- > > -------- > >>>>This Email List is accessible to the general public through search >>>>engines. Remove: http://www.tech-assist.org/remove.htm >>>>Set Vacation >>>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>>>Email Archives: //www.freelists.org/archives/techassist/ >>>> >>>> >>>> >>>> >>> >>> >>>-- >>>No virus found in this outgoing message. >>>Checked by AVG Free Edition. >>>Version: 7.1.371 / Virus Database: 267.14.3/209 - Release Date: > > 12/21/05 > >>>---------------------------------------------------------------------- > > ------- > >>>This Email List is accessible to the general public through search >>>engines. Remove: http://www.tech-assist.org/remove.htm >>>Set Vacation >>>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>>Email Archives: //www.freelists.org/archives/techassist/ >>> >> >> >> >> > ------------------------------------------------------------------------ > ----- > >>This Email List is accessible to the general public through search > > engines. Remove: http://www.tech-assist.org/remove.htm > >>Set Vacation > > mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation > >>Lost Password: http://www.tech-assist.org and select "Login > > Problems?". > >>Email Archives: //www.freelists.org/archives/techassist/ >> >> > > ----------------------------------------------------------------------------- This Email List is accessible to the general public through search engines. 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