[TechAssist] Re: Need help for HP Computer
- From: John McKinney <winturbine@xxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 19 Nov 2001 19:42:33 -0800
You didn't say what size your C: drive was. The symptoms you describe
sound exactly like those of limited memory on the hard drive and small
(nowdays) RAM like you have.
John McKinney Service
At 09:35 PM 10/19/2001 -0400, you wrote:
>Possible virus! Try McAfee Virus scan.
>
>Sean
>
>----- Original Message -----
>From: <gulftech@xxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Monday, November 19, 2001 10:19 PM
>Subject: [TechAssist] Need help for HP Computer
>
>
> >
> > Friends,
> >
> > I am in a near panic. My shop computer is possessed.
> >
> > When it comes up, it has the following message:
> >
> > INTERNET EXPLORER
> > Some software (Active X controls) on this page might be unsafe. It is
> > recommended that you not run it. Do you want to allow it to run? [Yes]
> > [No]
> >
> > I click "NO". Then when I bring up "My Documents" to bring up my
> > customer files, I get the message again.
> >
> > Later in the day, the computer froze up. I lost entries I had made since
> > opening. It froze up two more times today, but I had saved after each
> > entry. A couple times when it froze, there was a message something like
> > "Not enough memory. Close some programs to continue." Couldn't do
> > squat. All frozen. A couple times my MSN startup window popped up, like
> > I was attempting to connect to the internet. I wasn't. It might take
> > two or three attempts to close the window.
> >
> > For a couple of weeks I have noticed the light on my hard drive pulse on
> > and off regularly for several minutes at a time and the machine attempt
> > to access the A drive.
> >
> > I tried to run defrag, but it wouldn't run. Got a message something like
> > "Stopped running 10 times. Do you wish to try again?
> >
> > For the record, it is an HP Pavilion 6635, 533MHz, with 64M SDRAM memory.
> > It has run flawlessly for one year until the devil got in it a few weeks
> > ago. Now, it has me really worried. I could call a computer shop, but
> > with all my files on this one, I'd be in real trouble while it's gone.
> >
> > Thanks for any suggestions. BTW, it goes without saying I know very
> > little about computers, so be kind and "speak in simple phrases to this
> > rookie!"
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL 32561
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> > ________________________________________________________________
> > GET INTERNET ACCESS FROM JUNO!
> > Juno offers FREE or PREMIUM Internet access for less!
> > Join Juno today! For your FREE software, visit:
> > http://dl.www.juno.com/get/web/.
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