[TechAssist] Re: Need help for HP Computer

  • From: "info" <info@xxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Mon, 19 Nov 2001 20:40:13 -0800

Try Karpersky , download a personal copy from www.avp.ch
Ruben



> > I am in a near panic.  My shop computer is possessed.
> >
> > When it comes up, it has the following message:
> >
> > INTERNET EXPLORER
> > Some software (Active X controls) on this page might be unsafe.  It is
> > recommended that you not run it.  Do you want to allow it to run?  [Yes]
> > [No]
> >
> > I click "NO".  Then when I bring up "My Documents" to bring up my
> > customer files, I get the message again.
> >
> > Later in the day, the computer froze up.  I lost entries I had made
since
> > opening.  It froze up two more times today, but I had saved after each
> > entry.  A couple times when it froze, there was a message something like
> > "Not enough memory.  Close some programs to continue."  Couldn't do
> > squat.  All frozen.  A couple times my MSN startup window popped up,
like
> > I was attempting to connect to the internet.  I wasn't.  It might take
> > two or three attempts to close the window.
> >
> > For a couple of weeks I have noticed the light on my hard drive pulse on
> > and off regularly for several minutes at a time and the machine attempt
> > to access the A drive.
> >
> > I tried to run defrag, but it wouldn't run.  Got a message something
like
> > "Stopped running 10 times.  Do you wish to try again?
> >
> > For the record, it is an HP Pavilion 6635, 533MHz, with 64M SDRAM
memory.
> >  It has run flawlessly for one year until the devil got in it a few
weeks
> > ago.  Now, it has me really worried.  I could call a computer shop, but
> > with all my files on this one, I'd be in real trouble while it's gone.
> >
> > Thanks for any suggestions.  BTW, it goes without saying I know very
> > little about computers, so be kind and "speak in simple phrases to this
> > rookie!"
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL  32561
> > 850-934-8324 (Voice) 850-932-0819 (Fax)
> >
> > ________________________________________________________________
> > GET INTERNET ACCESS FROM JUNO!
> > Juno offers FREE or PREMIUM Internet access for less!
> > Join Juno today!  For your FREE software, visit:
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