[TechAssist] NSA (National Service Association).
- From: "LeRoy Westlund" <llw@xxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 5 May 2005 13:11:16 -0600
Perry,
There is no need to stop helping each other, just because of this
discussion.
It was not my intent to cause hard feelings with each other.
Don't take it so personal. We only want to find ways to stop the NSA
movement, even though there seems to be a few that do support it.
I am willing to here the other side of the coin.
Why do you seem to support the NSA, and don't let it worry you ?
Leonard,..or anyone else ? This is an open discussion,...NOT a bashing
session.
LLW
LeRoy Westlund
Westlund TV & Electronics
97 North Main " I forgot,..to remember,..
Centerfield, UT 84622-0087 to forget "
Ph./Fax 435-528-3822
mailto:LLW@xxxxxxxxxx
-----Original Message-----
From: Electric Medic <info@xxxxxxxxxxxxxxxxx>
To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
Date: Thursday, May 05, 2005 12:36 PM
Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News /
NSA.
>Leonard: What are you saying? It's not about fair competition, I compete
>everyday. It's about us sticking together to help each other survive, not
>taking up for these "savvy" business people. It's about some person in a
>Van next door taking our business and us providing tech help to them and
not
>knowing. If I didn't know better I would think you were this mysterious
man!
>I see you have no problem being on this list helping or getting
information.
>I don't care how "savvy" this person may be, he doesn't know it all. So
>everyone on here, I will not be providing anymore tech help until I know
>where the enemies are! Maybe you could care less, but what if many did
this.
>Heck, not getting one tip hurts us all. At least we don't have to help this
>savvy businessman and his buddies and not waste our time helping others to
>rob us. Hey knowledge is power too, and we all discover a new Tech Tip
>everyday, I used to share a Tip of the day, but..I have learned, not to do
>that anymore. I have also decided not to put Tips in WinStips or any Tip
>program or Archive. If we all did this, and these people all would have to
>invent the wheel, they wouldn't get to far. All it does is hurt the whole
>group when many of us are forced to hoard information, but if that is the
>only way I can fight it, I will.
>
>Perry Bower
>Electric Medic
>"It's Cheaper to Keep Her"
>http://www.electricmedic.com
>3850 Washington Road Suite 4C
>Martinez, Georgia 30907
>Phone: 706-8MEDIC4 (863-3424)
>Phone: 706-863-3474
>Fax: 706-863-2316
>mailto:info@xxxxxxxxxxxxxxxxx
>
>
>-----Original Message-----
>From: techassist-bounce@xxxxxxxxxxxxx
>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Leonard Caillouet
>Sent: Thursday, May 05, 2005 2:02 PM
>To: techassist@xxxxxxxxxxxxx
>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>News / NSA.
>
>
>Probably because he is a savy businessman and does not waste his time
>complaining about how the service market is changing but does something to
>position himself to be more successful.
>
>Grow up guys. This is business. If you can't compete do something else or
>go to work for someone who can. I don't recall anything in the
Constitution
>that assures that independent servicers have a right to a part of the
>market.
>
>Leonard G. Caillouet
>Electronics World
>1261 NW 76 Blvd
>Gainesville, FL 32606
>352-332-5608
>352-332-5668 FAX
>
>----- Original Message -----
>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Thursday, May 05, 2005 1:05 PM
>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
/
>NSA.
>
>
>How could one man or TV Shop owner have that much power over all the rest
of
>us? We outnumber him many times over. What makes him so special that he
>could change the repair business as we know it and take customers from us
>locally? How does he find the time or the money? Most of us can barely make
>ends meet and that is with tons of business. I would just like to know
that.
>
>Perry Bower
>Electric Medic
>"It's Cheaper to Keep Her"
>http://www.electricmedic.com
>3850 Washington Road Suite 4C
>Martinez, Georgia 30907
>Phone: 706-8MEDIC4 (863-3424)
>Phone: 706-863-3474
>Fax: 706-863-2316
>mailto:info@xxxxxxxxxxxxxxxxx
>
>
>-----Original Message-----
>From: techassist-bounce@xxxxxxxxxxxxx
>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of LeRoy Westlund
>Sent: Thursday, May 05, 2005 1:20 PM
>To: techassist@xxxxxxxxxxxxx
>Subject: [TechAssist] ServicePower Field Service Solutions Urgent News /
>NSA.
>
>
>OK,...I hope I don't get in trouble,...but,..here is my solution.
>In my opinion,..there is ONLY one man who can stop it,...and I'll withhold
>his name, until it becomes necessary to provide it.
>
>He s a prominent member of NESDA.
>He needs to be approuched by the members of this list, that "oppose" to the
>formation of NSA. NOT just by the few renegade members that are getting a
>bad reputation on NESDA from trying thier best to fight back,...but,...by
>recruiting some of the other members that are opposed, but have been
>silently letting them do thier dirty work.
>
>You can't recruit them on NESDA, because they won't allow freedom of speech
>on the NesdaNet. So recruit as many members of the TechAssist group that
are
>ALSO members of Nesda. They have NO power to bounce posts on THIS list.
>
>Try the personal e-mail approuch first,...and try to set up a meeting with
>him and (his group). Scedule it for the summer convention in Florida. If he
>refuses to set up a discussion group, then corner him at the convention,
and
>put some heat on him to stop the effort to establish the NSA project.
>
>Don't threaten him,...but,...if thier are enough of you that could approuch
>him on a personal basis, and explain the devistation that will result from
>the formation of a National Servicing Network,....he might could be
>pursuaded to drop his efforts.
>
>Remember,..."he" is the one who started it,...and he is most likly the
"only
>one" who can put an end to it. He has lots of power within the NESDA
>organization, and that is the ONLY place that can handle a problem of this
>magnitude. BUT,...they (NESDA), cannot handle the problem, unless they are
>PRESSURED to do it.
>
>IMO only,
>LLW
>
>LeRoy Westlund
>Westlund TV & Electronics
>97 North Main " I forgot,..to remember,..
>Centerfield, UT 84622-0087 to forget "
>Ph./Fax 435-528-3822
>mailto:LLW@xxxxxxxxxx
>
>-----Original Message-----
>From: Doug Keller <dek@xxxxxxxxxxxxxx>
>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>Date: Thursday, May 05, 2005 10:46 AM
>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
>
>
>>Go ahead. It concerns everyone on this list.
>>
>>Doug Keller
>>Wis-Kel Electronics
>>101 Freeland Ave.
>>Terra Alta, WV
>>USA 26764
>>dek@xxxxxxxxxxxxxx
>>dek@xxxxxxxxxxxxxxx
>>http://www.tech-assist.org
>>"Whether you're sure that you're going to succeed
>>or sure that you're going to fail, either way you
>>are right."
>>
>>
>>
>>
>>
>>LeRoy Westlund wrote:
>>
>>>I think I have a solution,....but,...I won't post it,... unless I get
>>>approval from the TechAssist list management.
>>>
>>>Regards,
>>>LLW
>>>
>>>LeRoy Westlund
>>>Westlund TV & Electronics
>>>97 North Main " I forgot,..to remember,..
>>>Centerfield, UT 84622-0087 to forget "
>>>Ph./Fax 435-528-3822
>>>mailto:LLW@xxxxxxxxxx
>>>
>>>-----Original Message-----
>>>From: LeRoy Westlund <llw@xxxxxxxxxx>
>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>Date: Thursday, May 05, 2005 9:46 AM
>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
News
>>>
>>>
>>>
>>>
>>>>It's an important topic. Crucial to our survival.
>>>>Many of the servicers are not members of the chat list, and this has
>ALWAYS
>>>>been a problem, when it comes to discussing certain topics on ALL lists,
>>>>including NESDA (which seems to be controled by the very ones who are
>>>>pushing, and supporting it).
>>>>
>>>>BTW;....I agree with Al. Something may need to be done, before,
>during,...
>>>>but NOT "AFTER" they take all our business away from us. At that point
>it
>>>>will be too late.
>>>>
>>>>I say you should allow this topic to be discussed in the open on
>TechAsist,
>>>>by the ones who are interested, and can come up with any ideas to stop
>NSA
>>>>dead in thier tracks.
>>>>
>>>>If management says NO,...then I'll shut up.
>>>>
>>>>IMO,
>>>>LLW
>>>>
>>>>LeRoy Westlund
>>>>Westlund TV & Electronics
>>>>97 North Main " I forgot,..to remember,..
>>>>Centerfield, UT 84622-0087 to forget "
>>>>Ph./Fax 435-528-3822
>>>>mailto:LLW@xxxxxxxxxx
>>>>
>>>>-----Original Message-----
>>>>From: Leonard Caillouet <lcaillo@xxxxxxxxxxxx>
>>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>>Date: Thursday, May 05, 2005 6:39 AM
>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>News
>>>>
>>>>
>>>>
>>>>
>>>>>I am more interested in focusing on things that I can do to be better
at
>>>>>what I do and become more efficient and productive than bitching and
>>>>>
>>>>>
>>>>moaning
>>>>
>>>>
>>>>>about the direction of the industry. Find a niche where your skills
are
>>>>>useful, then do everything you can to make sure that you have options
if
>>>>>things change.
>>>>>
>>>>>Now, isn't this topic more appropriate for the chat list?
>>>>>
>>>>>Leonard Caillouet
>>>>>Electronics World
>>>>>1261 NW 76 Blvd
>>>>>Gainesville, FL 32606
>>>>>352-332-5608
>>>>>FAX 352-332-5668
>>>>>
>>>>>----- Original Message -----
>>>>>From: "Al L" <alleathe@xxxxxxxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Thursday, May 05, 2005 8:23 AM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>News
>>>>>
>>>>>
>>>>>I am willing to do anything necessary to prevent "National Service"
from
>>>>>happening,or at least keep it in check.How about you guys?
>>>>>
>>>>>Al Leatherman
>>>>>224 RT. 46
>>>>>Mine Hill, NJ 07803
>>>>>973-361-5796
>>>>>WWW.ALS-TV.NET
>>>>>
>>>>>----- Original Message -----
>>>>>From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Wednesday, May 04, 2005 11:50 PM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>News
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>You're safe Perry... for now anyway.. :)
>>>>>>
>>>>>>William H. Rayburn, CET
>>>>>>NESDA Member
>>>>>>Premium Technologies
>>>>>>PO Box 442
>>>>>>Long Beach, Wa. 98631
>>>>>>(360) 642-4993
>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>----- Original Message -----
>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 5:03 PM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>
>>>>>>
>>>>News
>>>>
>>>>
>>>>>>Bill: Oh Ok, it just deals with billing, or a different way to file a
>>>>>>Narda
>>>>>>I am not going to worry about it, my wife handles all that headache. I
>>>>>>thought it was some type of national dispatch service like NSA or NEW
>or
>>>>>>something. I was afraid that the customers would stop calling us and
>>>>>>
>>>>>>
>>>this
>>>
>>>
>>>>>>ServicePower Field Service would call us or something like that. Sort
>of
>>>>>>like NEW does now. If it's just checking claims or new way of filing
>>>>>>
>>>>>>
>>>that
>>>
>>>
>>>>>>won't change my end, just my office. I have enough to worry about and
>>>>>>admin.
>>>>>>work is not one of them.
>>>>>>
>>>>>>Perry Bower
>>>>>>Electric Medic
>>>>>>"It's Cheaper to Keep Her"
>>>>>>http://www.electricmedic.com
>>>>>>3850 Washington Road Suite 4C
>>>>>>Martinez, Georgia 30907
>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>Phone: 706-863-3474
>>>>>>Fax: 706-863-2316
>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>
>>>>>>
>>>>>>-----Original Message-----
>>>>>>From: techassist-bounce@xxxxxxxxxxxxx
>>>>>>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of William Rayburn
>>>>>>Sent: Wednesday, May 04, 2005 7:52 PM
>>>>>>To: techassist@xxxxxxxxxxxxx
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>News
>>>>>>
>>>>>>
>>>>>>Perry,
>>>>>>It allows you to login to the site, like Key Prestige, and get history
>>>>>>
>>>>>>
>>>of
>>>
>>>
>>>>>>your account,
>>>>>>current dispatches, status of existing payments etc, etc. just like it
>>>>>>explains. Key
>>>>>>Prestige, an after market insurance group, has been using it for some
>>>>>>
>>>>>>
>>>>time
>>>>
>>>>
>>>>>>and it works
>>>>>>pretty well. Last four or five repairs they've scheduled me on I used
>>>>>>
>>>>>>
>>>it
>>>
>>>
>>>>>>to
>>>>>>write out my
>>>>>>billing to them online. I was reluctant due to the learning curve,
but
>>>>>>it's
>>>>>>really pretty
>>>>>>simple.
>>>>>>Bill
>>>>>>
>>>>>>William H. Rayburn, CET
>>>>>>NESDA Member
>>>>>>Premium Technologies
>>>>>>PO Box 442
>>>>>>Long Beach, Wa. 98631
>>>>>>(360) 642-4993
>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>----- Original Message -----
>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 3:23 PM
>>>>>>Subject: [TechAssist] ServicePower Field Service Solutions Urgent News
>>>>>>
>>>>>>
>>>>>>Anybody know what all this is about? See email below:
>>>>>>
>>>>>>Perry Bower
>>>>>>Electric Medic
>>>>>>"It's Cheaper to Keep Her"
>>>>>>http://www.electricmedic.com
>>>>>>3850 Washington Road Suite 4C
>>>>>>Martinez, Georgia 30907
>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>Phone: 706-863-3474
>>>>>>Fax: 706-863-2316
>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>
>>>>>>
>>>>>>Hello!
>>>>>>
>>>>>>Several appliance and consumer electronics manufacturers will soon
>begin
>>>>>>using
>>>>>>ServicePower's Field Service Solutions ("FSS") scheduling and dispatch
>>>>>>software.
>>>>>>
>>>>>>This software enables them to send work orders directly to your
company
>>>>>>via
>>>>>>the
>>>>>>web, and ultimately to pay your claims more quickly!
>>>>>>
>>>>>>There is no software or licensing to buy; if you can access the web,
>you
>>>>>>can
>>>>>>get dispatches from FSS.
>>>>>>
>>>>>>FSS, (formerly Keyprestige, Inc.) will send work directly to you on
>>>>>>
>>>>>>
>>>>behalf
>>>>
>>>>
>>>>>>of
>>>>>>these manufacturers, as well as ourselves, soon.
>>>>>>
>>>>>>Some of the benefits of the technology FSS offers are:
>>>>>>Standard Job Portal - All OEMs on the FSS system dispatch work via the
>>>>>>
>>>>>>
>>>>FSS
>>>>
>>>>
>>>>>>portal. It gives you the power of a singe point of entry for all jobs
>>>>>>from
>>>>>>those OEMs, via a communication method you select.
>>>>>>
>>>>>>Consumer Ease of Scheduling - One call gives the customer an
>appointment
>>>>>>with a
>>>>>>high confidence level they won't be missed. The time you currently
>spend
>>>>>>scheduling with the consumer is eliminated.
>>>>>>
>>>>>>Call Taking Simplification - Call center representatives have a clear,
>>>>>>
>>>>>>
>>>up
>>>
>>>
>>>>>>to
>>>>>>the minute line of sight to which appointments that you truly have
open
>>>>>>and
>>>>>>available.
>>>>>>
>>>>>>Servicer Dispatch Management - The chore of trying to "make it all
fit"
>>>>>>
>>>>>>
>>>>is
>>>>
>>>>
>>>>>>greatly reduced. You tell us how many jobs to book on your behalf, and
>>>>>>when!
>>>>>>
>>>>>>Route Optimization - The artificial intelligence optimizer provides
the
>>>>>>most
>>>>>>efficient call routing possible, once all of your calls are handled
>>>>>>through
>>>>>>FSS.
>>>>>>
>>>>>>Reduced Turn Around Time on Claims - Claim information is
pre-populated
>>>>>>
>>>>>>
>>>>in
>>>>
>>>>
>>>>>>the
>>>>>>KeyPrestige ClaimWorks system. There is no need to retype it,
>therefore,
>>>>>>reducing submission errors and rejections! Just add the parts and
labor
>>>>>>details
>>>>>>and press the submit button. Your claim is processed!
>>>>>>
>>>>>>To get this process started, you will receive a test email on
Thursday,
>>>>>>05/05/05. Please click on the "ACCEPT" button within the email to
>ensure
>>>>>>that
>>>>>>you may receive email dispatches from us correctly. You may also log
on
>>>>>>
>>>>>>
>>>>to
>>>>
>>>>
>>>>>>the
>>>>>>FSS portal, at http://FSS.ServicePower.com, using your KeyPrestige
>login
>>>>>>ID
>>>>>>and
>>>>>>password to access your dispatches.
>>>>>>
>>>>>>You will begin receiving all of your dispatches via the FSS web
portal,
>>>>>>
>>>>>>
>>>>at
>>>>
>>>>
>>>>>>http://FSS.ServicePower.com, this summer from several job sources.
>>>>>>
>>>>>>We have set up several training sessions to show you how to retrieve
>>>>>>
>>>>>>
>>>your
>>>
>>>
>>>>>>online
>>>>>>dispatches. An email will be sent later confirming the time and
website
>>>>>>address
>>>>>>of the training sessions.
>>>>>>
>>>>>>Please direct questions to FSShelp@xxxxxxxxxxxxxxxx or call
>>>>>>
>>>>>>
>>>866-892-4377,
>>>
>>>
>>>>>>extension 217.
>>>>>>
>>>>>>----------------------------------------------------------------------
-
>-
>>>>>>
>>>>>>
>>>-
>>>
>>>
>>>>-
>>>>
>>>>
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>>>>>
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>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>
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