[TechAssist] NSA (National Service Association).
- From: "LeRoy Westlund" <llw@xxxxxxxxxx>
- To: "TechAssist" <techassist@xxxxxxxxxxxxx>
- Date: Thu, 5 May 2005 12:59:01 -0600
Nesda saved a lot of peoples butts,....only problem is,...the infection is
starting to grow back,...and more (or a new, different) medicine needs to be
applied.
;-)
LLW
LeRoy Westlund
Westlund TV & Electronics
97 North Main " I forgot,..to remember,..
Centerfield, UT 84622-0087 to forget "
Ph./Fax 435-528-3822
mailto:LLW@xxxxxxxxxx
-----Original Message-----
From: becyn <becyn@xxxxxxxxxx>
To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
Date: Thursday, May 05, 2005 12:41 PM
Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News/
NSA.
>IS the first letter of his first name J and the last name start with C?
>Oh, can't be him, he's NOT a member of NESDA!
>
>As a matter of history, NESDA never could and never did change the
>course of industry events to the benefit of it's members.
>The only SAVIOR that I know is the first guy...
>
>Jim McVey
>McVey Alltronix
>327 Broadway
>Newburgh N.Y. 12550
>
>"If it doesn't play...
>CALL MCVEY !!!!!!"
>Factory authorized
>service for over 20
>major brands.
>845 561 8383
>(Last of the Mohegans)
>
>
>LeRoy Westlund wrote:
>
>>OK,...I hope I don't get in trouble,...but,..here is my solution.
>>In my opinion,..there is ONLY one man who can stop it,...and I'll withhold
>>his name, until it becomes necessary to provide it.
>>
>>He s a prominent member of NESDA.
>>He needs to be approuched by the members of this list, that "oppose" to
the
>>formation of NSA. NOT just by the few renegade members that are getting a
>>bad reputation on NESDA from trying thier best to fight back,...but,...by
>>recruiting some of the other members that are opposed, but have been
>>silently letting them do thier dirty work.
>>
>>You can't recruit them on NESDA, because they won't allow freedom of
speech
>>on the NesdaNet. So recruit as many members of the TechAssist group that
are
>>ALSO members of Nesda. They have NO power to bounce posts on THIS list.
>>
>>Try the personal e-mail approuch first,...and try to set up a meeting with
>>him and (his group). Scedule it for the summer convention in Florida. If
he
>>refuses to set up a discussion group, then corner him at the convention,
and
>>put some heat on him to stop the effort to establish the NSA project.
>>
>>Don't threaten him,...but,...if thier are enough of you that could
approuch
>>him on a personal basis, and explain the devistation that will result from
>>the formation of a National Servicing Network,....he might could be
>>pursuaded to drop his efforts.
>>
>>Remember,..."he" is the one who started it,...and he is most likly the
"only
>>one" who can put an end to it. He has lots of power within the NESDA
>>organization, and that is the ONLY place that can handle a problem of this
>>magnitude. BUT,...they (NESDA), cannot handle the problem, unless they are
>>PRESSURED to do it.
>>
>>IMO only,
>>LLW
>>
>>LeRoy Westlund
>>Westlund TV & Electronics
>>97 North Main " I forgot,..to remember,..
>>Centerfield, UT 84622-0087 to forget "
>>Ph./Fax 435-528-3822
>>mailto:LLW@xxxxxxxxxx
>>
>>-----Original Message-----
>>From: Doug Keller <dek@xxxxxxxxxxxxxx>
>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>Date: Thursday, May 05, 2005 10:46 AM
>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent News
>>
>>
>>
>>
>>>Go ahead. It concerns everyone on this list.
>>>
>>>Doug Keller
>>>Wis-Kel Electronics
>>>101 Freeland Ave.
>>>Terra Alta, WV
>>>USA 26764
>>>dek@xxxxxxxxxxxxxx
>>>dek@xxxxxxxxxxxxxxx
>>>http://www.tech-assist.org
>>>"Whether you're sure that you're going to succeed
>>>or sure that you're going to fail, either way you
>>>are right."
>>>
>>>
>>>
>>>
>>>
>>>LeRoy Westlund wrote:
>>>
>>>
>>>
>>>>I think I have a solution,....but,...I won't post it,... unless I get
>>>>approval from the TechAssist list management.
>>>>
>>>>Regards,
>>>>LLW
>>>>
>>>>LeRoy Westlund
>>>>Westlund TV & Electronics
>>>>97 North Main " I forgot,..to remember,..
>>>>Centerfield, UT 84622-0087 to forget "
>>>>Ph./Fax 435-528-3822
>>>>mailto:LLW@xxxxxxxxxx
>>>>
>>>>-----Original Message-----
>>>>From: LeRoy Westlund <llw@xxxxxxxxxx>
>>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>>Date: Thursday, May 05, 2005 9:46 AM
>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
News
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>>It's an important topic. Crucial to our survival.
>>>>>Many of the servicers are not members of the chat list, and this has
>>>>>
>>>>>
>>ALWAYS
>>
>>
>>>>>been a problem, when it comes to discussing certain topics on ALL
lists,
>>>>>including NESDA (which seems to be controled by the very ones who are
>>>>>pushing, and supporting it).
>>>>>
>>>>>BTW;....I agree with Al. Something may need to be done, before,
>>>>>
>>>>>
>>during,...
>>
>>
>>>>>but NOT "AFTER" they take all our business away from us. At that point
>>>>>
>>>>>
>>it
>>
>>
>>>>>will be too late.
>>>>>
>>>>>I say you should allow this topic to be discussed in the open on
>>>>>
>>>>>
>>TechAsist,
>>
>>
>>>>>by the ones who are interested, and can come up with any ideas to stop
>>>>>
>>>>>
>>NSA
>>
>>
>>>>>dead in thier tracks.
>>>>>
>>>>>If management says NO,...then I'll shut up.
>>>>>
>>>>>IMO,
>>>>>LLW
>>>>>
>>>>>LeRoy Westlund
>>>>>Westlund TV & Electronics
>>>>>97 North Main " I forgot,..to remember,..
>>>>>Centerfield, UT 84622-0087 to forget "
>>>>>Ph./Fax 435-528-3822
>>>>>mailto:LLW@xxxxxxxxxx
>>>>>
>>>>>-----Original Message-----
>>>>>From: Leonard Caillouet <lcaillo@xxxxxxxxxxxx>
>>>>>To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
>>>>>Date: Thursday, May 05, 2005 6:39 AM
>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>
>>>>>
>>News
>>
>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>I am more interested in focusing on things that I can do to be better
at
>>>>>>what I do and become more efficient and productive than bitching and
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>moaning
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>about the direction of the industry. Find a niche where your skills
are
>>>>>>useful, then do everything you can to make sure that you have options
if
>>>>>>things change.
>>>>>>
>>>>>>Now, isn't this topic more appropriate for the chat list?
>>>>>>
>>>>>>Leonard Caillouet
>>>>>>Electronics World
>>>>>>1261 NW 76 Blvd
>>>>>>Gainesville, FL 32606
>>>>>>352-332-5608
>>>>>>FAX 352-332-5668
>>>>>>
>>>>>>----- Original Message -----
>>>>>>From: "Al L" <alleathe@xxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Thursday, May 05, 2005 8:23 AM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>
>>>>>>
>>News
>>
>>
>>>>>>I am willing to do anything necessary to prevent "National Service"
from
>>>>>>happening,or at least keep it in check.How about you guys?
>>>>>>
>>>>>>Al Leatherman
>>>>>>224 RT. 46
>>>>>>Mine Hill, NJ 07803
>>>>>>973-361-5796
>>>>>>WWW.ALS-TV.NET
>>>>>>
>>>>>>----- Original Message -----
>>>>>>From: "William Rayburn" <premtech@xxxxxxxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, May 04, 2005 11:50 PM
>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>
>>>>>>
>>News
>>
>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>You're safe Perry... for now anyway.. :)
>>>>>>>
>>>>>>>William H. Rayburn, CET
>>>>>>>NESDA Member
>>>>>>>Premium Technologies
>>>>>>>PO Box 442
>>>>>>>Long Beach, Wa. 98631
>>>>>>>(360) 642-4993
>>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>>----- Original Message -----
>>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>>Sent: Wednesday, May 04, 2005 5:03 PM
>>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>News
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>Bill: Oh Ok, it just deals with billing, or a different way to file a
>>>>>>>Narda
>>>>>>>I am not going to worry about it, my wife handles all that headache.
I
>>>>>>>thought it was some type of national dispatch service like NSA or NEW
>>>>>>>
>>>>>>>
>>or
>>
>>
>>>>>>>something. I was afraid that the customers would stop calling us and
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>this
>>>>
>>>>
>>>>
>>>>
>>>>>>>ServicePower Field Service would call us or something like that. Sort
>>>>>>>
>>>>>>>
>>of
>>
>>
>>>>>>>like NEW does now. If it's just checking claims or new way of filing
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>that
>>>>
>>>>
>>>>
>>>>
>>>>>>>won't change my end, just my office. I have enough to worry about and
>>>>>>>admin.
>>>>>>>work is not one of them.
>>>>>>>
>>>>>>>Perry Bower
>>>>>>>Electric Medic
>>>>>>>"It's Cheaper to Keep Her"
>>>>>>>http://www.electricmedic.com
>>>>>>>3850 Washington Road Suite 4C
>>>>>>>Martinez, Georgia 30907
>>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>>Phone: 706-863-3474
>>>>>>>Fax: 706-863-2316
>>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>>
>>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: techassist-bounce@xxxxxxxxxxxxx
>>>>>>>[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of William Rayburn
>>>>>>>Sent: Wednesday, May 04, 2005 7:52 PM
>>>>>>>To: techassist@xxxxxxxxxxxxx
>>>>>>>Subject: [TechAssist] Re: ServicePower Field Service Solutions Urgent
>>>>>>>News
>>>>>>>
>>>>>>>
>>>>>>>Perry,
>>>>>>>It allows you to login to the site, like Key Prestige, and get
history
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>of
>>>>
>>>>
>>>>
>>>>
>>>>>>>your account,
>>>>>>>current dispatches, status of existing payments etc, etc. just like
it
>>>>>>>explains. Key
>>>>>>>Prestige, an after market insurance group, has been using it for some
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>time
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>and it works
>>>>>>>pretty well. Last four or five repairs they've scheduled me on I
used
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>it
>>>>
>>>>
>>>>
>>>>
>>>>>>>to
>>>>>>>write out my
>>>>>>>billing to them online. I was reluctant due to the learning curve,
but
>>>>>>>it's
>>>>>>>really pretty
>>>>>>>simple.
>>>>>>>Bill
>>>>>>>
>>>>>>>William H. Rayburn, CET
>>>>>>>NESDA Member
>>>>>>>Premium Technologies
>>>>>>>PO Box 442
>>>>>>>Long Beach, Wa. 98631
>>>>>>>(360) 642-4993
>>>>>>>email: premtech@xxxxxxxxxxxxxx
>>>>>>>----- Original Message -----
>>>>>>>From: "Electric Medic" <info@xxxxxxxxxxxxxxxxx>
>>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>>Sent: Wednesday, May 04, 2005 3:23 PM
>>>>>>>Subject: [TechAssist] ServicePower Field Service Solutions Urgent
News
>>>>>>>
>>>>>>>
>>>>>>>Anybody know what all this is about? See email below:
>>>>>>>
>>>>>>>Perry Bower
>>>>>>>Electric Medic
>>>>>>>"It's Cheaper to Keep Her"
>>>>>>>http://www.electricmedic.com
>>>>>>>3850 Washington Road Suite 4C
>>>>>>>Martinez, Georgia 30907
>>>>>>>Phone: 706-8MEDIC4 (863-3424)
>>>>>>>Phone: 706-863-3474
>>>>>>>Fax: 706-863-2316
>>>>>>>mailto:info@xxxxxxxxxxxxxxxxx
>>>>>>>
>>>>>>>
>>>>>>>Hello!
>>>>>>>
>>>>>>>Several appliance and consumer electronics manufacturers will soon
>>>>>>>
>>>>>>>
>>begin
>>
>>
>>>>>>>using
>>>>>>>ServicePower's Field Service Solutions ("FSS") scheduling and
dispatch
>>>>>>>software.
>>>>>>>
>>>>>>>This software enables them to send work orders directly to your
company
>>>>>>>via
>>>>>>>the
>>>>>>>web, and ultimately to pay your claims more quickly!
>>>>>>>
>>>>>>>There is no software or licensing to buy; if you can access the web,
>>>>>>>
>>>>>>>
>>you
>>
>>
>>>>>>>can
>>>>>>>get dispatches from FSS.
>>>>>>>
>>>>>>>FSS, (formerly Keyprestige, Inc.) will send work directly to you on
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>behalf
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>of
>>>>>>>these manufacturers, as well as ourselves, soon.
>>>>>>>
>>>>>>>Some of the benefits of the technology FSS offers are:
>>>>>>>Standard Job Portal - All OEMs on the FSS system dispatch work via
the
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>FSS
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>portal. It gives you the power of a singe point of entry for all
jobs
>>>>>>>from
>>>>>>>those OEMs, via a communication method you select.
>>>>>>>
>>>>>>>Consumer Ease of Scheduling - One call gives the customer an
>>>>>>>
>>>>>>>
>>appointment
>>
>>
>>>>>>>with a
>>>>>>>high confidence level they won't be missed. The time you currently
>>>>>>>
>>>>>>>
>>spend
>>
>>
>>>>>>>scheduling with the consumer is eliminated.
>>>>>>>
>>>>>>>Call Taking Simplification - Call center representatives have a
clear,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>up
>>>>
>>>>
>>>>
>>>>
>>>>>>>to
>>>>>>>the minute line of sight to which appointments that you truly have
open
>>>>>>>and
>>>>>>>available.
>>>>>>>
>>>>>>>Servicer Dispatch Management - The chore of trying to "make it all
fit"
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>is
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>greatly reduced. You tell us how many jobs to book on your behalf,
and
>>>>>>>when!
>>>>>>>
>>>>>>>Route Optimization - The artificial intelligence optimizer provides
the
>>>>>>>most
>>>>>>>efficient call routing possible, once all of your calls are handled
>>>>>>>through
>>>>>>>FSS.
>>>>>>>
>>>>>>>Reduced Turn Around Time on Claims - Claim information is
pre-populated
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>in
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>the
>>>>>>>KeyPrestige ClaimWorks system. There is no need to retype it,
>>>>>>>
>>>>>>>
>>therefore,
>>
>>
>>>>>>>reducing submission errors and rejections! Just add the parts and
labor
>>>>>>>details
>>>>>>>and press the submit button. Your claim is processed!
>>>>>>>
>>>>>>>To get this process started, you will receive a test email on
Thursday,
>>>>>>>05/05/05. Please click on the "ACCEPT" button within the email to
>>>>>>>
>>>>>>>
>>ensure
>>
>>
>>>>>>>that
>>>>>>>you may receive email dispatches from us correctly. You may also log
on
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>to
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>the
>>>>>>>FSS portal, at http://FSS.ServicePower.com, using your KeyPrestige
>>>>>>>
>>>>>>>
>>login
>>
>>
>>>>>>>ID
>>>>>>>and
>>>>>>>password to access your dispatches.
>>>>>>>
>>>>>>>You will begin receiving all of your dispatches via the FSS web
portal,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>at
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>>http://FSS.ServicePower.com, this summer from several job sources.
>>>>>>>
>>>>>>>We have set up several training sessions to show you how to retrieve
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>your
>>>>
>>>>
>>>>
>>>>
>>>>>>>online
>>>>>>>dispatches. An email will be sent later confirming the time and
website
>>>>>>>address
>>>>>>>of the training sessions.
>>>>>>>
>>>>>>>Please direct questions to FSShelp@xxxxxxxxxxxxxxxx or call
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>866-892-4377,
>>>>
>>>>
>>>>
>>>>
>>>>>>>extension 217.
>>>>>>>
>>>>>>>---------------------------------------------------------------------
--
>>>>>>>
>>>>>>>
>>-
>>
>>
>>>>>>>
>>>>>>>
>>>>-
>>>>
>>>>
>>>>
>>>>
>>>>>-
>>>>>
>>>>>
>>>>>
>>>>>
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>>>>>>
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>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
>>>>>>>
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>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>>
>>-
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>>
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>>>>>>>
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>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>>Checked by AVG Anti-Virus.
>>>>>>>Version: 7.0.308 / Virus Database: 266.11.4 - Release Date: 5/4/2005
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>>>>>>>
>>>>>>----------------------------------------------------------------------
--
>>>>>>
>>>>>>
>>--
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>>
>>>>>>
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>>>>>>Checked by AVG Anti-Virus.
>>>>>>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: 5/3/05
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>>>>>>Checked by AVG Anti-Virus.
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