[TechAssist] Re: NO audio on TV

  • From: Paul <dntwntv@xxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Mon, 16 Jan 2006 12:23:01 -0800 (PST)

Paul 
I haven't followed all the replies to this thread. What did you do  to correct
the problem on those 15 sets? Send to my mail or post on B list.
Paul  

--- Paul Westcott <westcott@xxxxxxx> wrote:

> Ed,
> Did 15 in the last week and a half.
> Easy money for the work.
> I explained the problem and the " fix " to each customer so there would be 
> no misunderstanding
> and each one of them said that the CC loss was no big deal.
> Paul Westcott
> Kingsway Electronics
> Sudbury,Ontario
> Canada
> westcott@xxxxxxx
> ----- Original Message ----- 
> From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, January 13, 2006 11:09 PM
> Subject: [TechAssist] Re: NO audio on TV
> 
> 
> > Good to know John...But say it isn't so.;-)
> > Good Money maker north of the border, as I presume it is down your way.
> >
> > Did 5 mods this week.. no Call-Backs.
> >
> > Paul Wescott and I decided....if you need "Closed Caption" you're not 
> > going
> > to worry about "Audio"...if you need Audio...you're not going to need 
> > closed
> > caption.;-)
> >
> > We call it the Thomson's "And-Or-No" Bill.
> >
> > If it goes through Congress, by the time it gets First Reading...People 
> > will
> > be asking..."Guide+"????????
> >
> > And time marches on.;-)
> >
> > -Ed-
> >
> >
> >
> > ----- Original Message ----- 
> > From: "John @ Myers TV" <mtv_lists@xxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, January 13, 2006 10:17 PM
> > Subject: [TechAssist] Re: NO audio on TV
> >
> >
> >>I just got a call from a customer who'd been contacted by his cable
> >> company.
> >> He had called them about the no sound situation. According to the
> >> bulletin that they (Adelphia) had, the sound problem was supposed to be
> >> corrected in the next week & a half.
> >> Also, it appears to happen more if the customers have been watching
> >> Spike TV, or the speed channel.
> >>
> >> HTH
> >>
> >> Thanks
> >>
> >> John Myers
> >> Myers TV Service Co.
> >> 2212 W. State St.
> >> Alliance, OH 44601
> >>
> >>
> >> Ph: 330-821-6545
> >> mtv_lists@xxxxxxxxxxxxx
> >> http://www.myerstv.net
> >>
> >> "Do or do not... there is no try."
> >> -Yoda
> >>
> >>
> >>
> >>
> >>
> >> Tel-Tek Electronics wrote:
> >>
> >>>I presume this Audio Problem refers to RCA/GE with the Guide+.
> >>>I have had a rash of them sine last week. Originally I gave them the
> >>>advice
> >>>over the phone...but business being a little slow, I now play dumb on the
> >>>phone.
> >>>     check out their sets...set the Zip Code to 0000, or no input and
> >>>explain to the customer, if they re-activate the Guide+, same thing 
> >>>(stack
> >>>overflow) will occur.
> >>>
> >>>I find 85% of them do not even use Guide+.
> >>>
> >>>Then I charge them my minimum of $35.
> >>>
> >>>Works for me. I finally figured it's not my job to spend non-profit time
> >>>on
> >>>the phone explaining the Guide+ concept to every owner of an RCA/GE 
> >>>Guide+
> >>>TV.
> >>>
> >>>-Ed-
> >>>----- Original Message ----- 
> >>>From: "Warren" <warrenca@xxxxxxxxx>
> >>>To: <techassist@xxxxxxxxxxxxx>
> >>>Sent: Thursday, January 12, 2006 12:56 AM
> >>>Subject: [TechAssist] Re: NO audio on TV
> >>>
> >>>
> >>>
> >>>
> >>>>Hi Jerry
> >>>>I think that I'm talking about sets in general    - - perhaps their kids
> >>>>get into the menu and just start pushing buttons
> >>>>Then mom or dad sit down and  voila   no sound!!   Perhaps they should
> >>>>have a sound system attached to audio out!!!!
> >>>>Many more people are doing the patch cable thing lately and  speakers
> >>>>on   off is becoming less important as time goes on.
> >>>>Take care
> >>>>
> >>>>Warren C.
> >>>>
> >>>>J Silverman wrote:
> >>>>
> >>>>
> >>>>
> >>>>>You would find the speakers turned off in the menu on my Panasonic tv
> >>>>>because I turned it off to send the audio through a stereo. So would 
> >>>>>you
> >>>>>be
> >>>>>telling me that I had no audio because the speakers were turned off? Or
> >>>>>are
> >>>>>we just talking about the RCA sets?
> >>>>>Jerry Silverman
> >>>>>Greentron Inc
> >>>>>4 Newland Ave
> >>>>>Greenville SC 29609
> >>>>>Fax/Phone 864 232 3889
> >>>>>mail to: greentron@xxxxxxx
> >>>>>----- Original Message -----
> >>>>>From: "Shoreline Electronics" <jstielau@xxxxxxxx>
> >>>>>To: <techassist@xxxxxxxxxxxxx>
> >>>>>Sent: Wednesday, January 11, 2006 11:03 AM
> >>>>>Subject: [TechAssist] Re: NO audio on TV
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>We call it a dum dum fee
> >>>>>>
> >>>>>>==========================
> >>>>>>Jeff Stielau
> >>>>>>Shoreline Electronics Repair
> >>>>>>344 East Main Street
> >>>>>>Clinton,CT 06413
> >>>>>>860-399-1861
> >>>>>>860-664-3535 (fax)
> >>>>>>jstielau@xxxxxxxx
> >>>>>>========================
> >>>>>>
> >>>>>>----- Original Message -----
> >>>>>>From: "Warren" <warrenca@xxxxxxxxx>
> >>>>>>To: <techassist@xxxxxxxxxxxxx>
> >>>>>>Sent: Wednesday, January 11, 2006 8:39 AM
> >>>>>>Subject: [TechAssist] NO audio on TV
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Hi All
> >>>>>>>I thought that I would throw this out there just for fun.
> >>>>>>>Isn't it nice when you have a TV brought to you with the complaint of
> >>>>>>>no
> >>>>>>>sound and you find out
> >>>>>>>that the TV menus have been set to  "speakers off".
> >>>>>>>We collect the deposit up front before we start on repairs and when 
> >>>>>>>we
> >>>>>>>get this repair
> >>>>>>>the deposit fee plus taxes are kept. So quite easy money without the
> >>>>>>>fight of a repair.
> >>>>>>>Of  course we explain the problem with the customer when the set goes
> >>>>>>>home.
> >>>>>>>
> >>>>>>>Have a nice day
> >>>>>>>Warren Campbell
> >>>>>>>Campbell's TV & Appliances
> >>>>>>>Cannington ONt.
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
>
>>>>>>--------------------------------------------------------------------------
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>---
> >>>>>
> >>>>>
> 
=== message truncated ===


Paul ,B
Central TV&Video
911W Grand Ave
Grover Beach Ca.
(805)481-8084
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