Audio and video are fine. There are black bars going left to right across the screen. They are about 1 inch in thickness and spaced about 1 inch apart. They extend from the top of the picture to the bottom. The set has pip and it does not matter which input source you use or pip source the bars run uniformly through the entire picture. Thanks to anyone who has seen this problem from Mike at the Video Center. My e-mail is ttkirkpat@xxxxxxx ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.techassist.net/forms/change.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/