I went on a call yesterday on the above set and the problem is that someone went into the menu and locked out the audio\video network.They are trying to use the dvd\vcr tru the ext.jacks but will not work at all. I went into the menu,selected (setup the audio\video) network and it is locked at the OFF position.I can't seem to bring it to Active mode. I tried pressing QV and then 9 to remove the lock out but it won't.Does anyone know how to get this set out of (locked mode) and can tell me the sequence that its done? I would apreciate it very much. PS The customer said that they had company for the weekend and they were all messing the remote. Thanks Mando Birdie's TV & Electronics Casa GRande, AZ ***************************************************************************** CHECK OUT THE NEW CHATROOM! Just login and click on chat! http://www.tech-assist.org/secure/tip/main.htm The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.htm Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.htm Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/