[TechAssist] Re: InFocus LP340 Your opinion please!
- From: "majorthom@xxxxxxxxxxxxx" <majorthom@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 16 Mar 2004 21:55:58 -0800 (PST)
Right on Guy ! You echoed my sentiments to a "T".Regards,Peter
Al Gutz <alg@xxxxxxxxxxx> wrote: Looks like they should be investigating the
possibility of putting some
more CEOs in jail
Al G
Leonard Caillouet wrote:
>
> Don't waste much time on it. Infocus will not sell parts nor manuals and
> will provide no technical assistance whatsoever. I have never run into a
> worse stone wall for service. They insist that you send it to them or to
> one of their authorized service centers for service. I inquired as to what
> the requirements would be to become an ASC and they replied that it would
> require a commitment to do over a million $ per year in business on their
> products and stock a full line of boards.
>
> I had a government agency with a unit that had an audio problem with a chip
> that was going thermal and could not get the chip anywhere. They would not
> sell the chip nor the board. The customer had to send it to them for repair
> for over $1000 for a repair that we could have done for a few hundred at
> most.
>
> I'd be willing to bet that there are lots of these units out there with this
> problem because the light leakage in the set was the reason for the
> excessive heat. Lousy design. Of course, if you do all of your own
> service, no independents will ever be likely to notice this kind of thing
> and no one will ever know...
>
> Never have I tried to deal with a more arrogant company. I recommend
> against their products and have warned our sales people of my wrath if they
> ever try to spec one into a job.
>
> Leonard Caillouet
> Electronics World
> Gainesville, FL
> ----- Original Message -----
> From: "Ty"
> To: "Techassist"
> Sent: Tuesday, March 16, 2004 4:40 PM
> Subject: [TechAssist] InFocus LP340 Your opinion please!
>
> > Gentlemen,
> > I have the dubious honor of attempting the repair of an InFocis Model
> LP340.
> > My observations to this point:
> > Main fuse open.
> > U1, an Opto Coupler on the power supply is using smoke to signal it's
> > demise.
> > Any one in the know as to the feasibility of this repair, or is this a
> > smoking pipe dream?
> > In focus wants $1000+ to repair. Customer informs me that he just
> purchased
> > a brand new unit for the same price, which has a brand new $400 light bulb
> > in it. His old one has 500+ hours on it.
> > Before I spend a lot of time on this, I would like your opinion.
> > As always, your time and effort is appreciated.
> >
> > Ty
> >
> > Tiberius Kraemer
> > BLUE STAR ELECTRONICS
> > 3312 Silverton Rd. NE
> > Salem, Oregon
> > Phone: 503 391 1491
> > ty1k@xxxxxxxxxxx
> >
> >
> > --------------------------------------------------------------------------
> ---
> > Lost Password:
> > http://www.tech-assist.org and select "Login Problems?".
> > Email Archives:
> > //www.freelists.org/archives/techassist/
>
> -----------------------------------------------------------------------------
> Lost Password:
> http://www.tech-assist.org and select "Login Problems?".
> Email Archives:
> //www.freelists.org/archives/techassist/
-----------------------------------------------------------------------------
Lost Password:
http://www.tech-assist.org and select "Login Problems?".
Email Archives:
//www.freelists.org/archives/techassist/
Neal Electronics 1901 E Wm. Cannon,Austin,Tx Suite A295 tel.5126635051
Fax.5124438808
-----------------------------------------------------------------------------
Lost Password:
http://www.tech-assist.org and select "Login Problems?".
Email Archives:
//www.freelists.org/archives/techassist/
Other related posts:
