Right on Guy ! You echoed my sentiments to a "T".Regards,Peter Al Gutz <alg@xxxxxxxxxxx> wrote:Looks like they should be investigating the possibility of putting some more CEOs in jail Al G Leonard Caillouet wrote: > > Don't waste much time on it. Infocus will not sell parts nor manuals and > will provide no technical assistance whatsoever. I have never run into a > worse stone wall for service. They insist that you send it to them or to > one of their authorized service centers for service. I inquired as to what > the requirements would be to become an ASC and they replied that it would > require a commitment to do over a million $ per year in business on their > products and stock a full line of boards. > > I had a government agency with a unit that had an audio problem with a chip > that was going thermal and could not get the chip anywhere. They would not > sell the chip nor the board. The customer had to send it to them for repair > for over $1000 for a repair that we could have done for a few hundred at > most. > > I'd be willing to bet that there are lots of these units out there with this > problem because the light leakage in the set was the reason for the > excessive heat. Lousy design. Of course, if you do all of your own > service, no independents will ever be likely to notice this kind of thing > and no one will ever know... > > Never have I tried to deal with a more arrogant company. I recommend > against their products and have warned our sales people of my wrath if they > ever try to spec one into a job. > > Leonard Caillouet > Electronics World > Gainesville, FL > ----- Original Message ----- > From: "Ty" > To: "Techassist" > Sent: Tuesday, March 16, 2004 4:40 PM > Subject: [TechAssist] InFocus LP340 Your opinion please! > > > Gentlemen, > > I have the dubious honor of attempting the repair of an InFocis Model > LP340. > > My observations to this point: > > Main fuse open. > > U1, an Opto Coupler on the power supply is using smoke to signal it's > > demise. > > Any one in the know as to the feasibility of this repair, or is this a > > smoking pipe dream? > > In focus wants $1000+ to repair. Customer informs me that he just > purchased > > a brand new unit for the same price, which has a brand new $400 light bulb > > in it. His old one has 500+ hours on it. > > Before I spend a lot of time on this, I would like your opinion. > > As always, your time and effort is appreciated. > > > > Ty > > > > Tiberius Kraemer > > BLUE STAR ELECTRONICS > > 3312 Silverton Rd. NE > > Salem, Oregon > > Phone: 503 391 1491 > > ty1k@xxxxxxxxxxx > > > > > > -------------------------------------------------------------------------- > --- > > Lost Password: > > http://www.tech-assist.org and select "Login Problems?". > > Email Archives: > > //www.freelists.org/archives/techassist/ > > ----------------------------------------------------------------------------- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ Neal Electronics 1901 E Wm. Cannon,Austin,Tx Suite A295 tel.5126635051 Fax.5124438808 ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/