Observing the set at the customers house , the image was indeed predominantly blue with retrace lines.......just as if the blue G2 was set too high. We replace the G2 spark gaps as a precaution on all 3 CRT boards .....and realigned the G2's. Has G2 drift been an issue on these? He stated that when the set was in warranty he had the same problem , but with the green CRT , said the tech came out and was there 5 minutes as he popped open the front grille panel and "tweaked" something. I gave the guy a 1 year warranty....so time will tell if there is an issue. ========================== Jeff Stielau Shoreline Electronics Repair 344 East Main Street Clinton,CT 06413 860-399-1861 860-664-3535 (fax) jstielau@xxxxxxxx ======================== "If you push something hard enough it will fall over." Fudd's First Law of Opposition - Sir Sidney Fudd ----- Original Message ----- From: "Shoreline Electronics" <jstielau@xxxxxxxx> To: <TECHSUPPORT@xxxxxxxxxxxxxxxx> Sent: Tuesday, June 01, 2004 9:16 AM Subject: Hitachi 51SWX20B / DP27 Chassis : Blue Image > Make : Hitachi > Model : 51SWX20B > Chassis : DP27 > Problem : Customer states the picture is predominantly blue. Problem > occurred with no warning or pre symptoms. Customer also mentioned that this > happen a year ago under warranty except that time the pix went green. > > Downloaded the manual , scheduled a service call for tomorrow , checked for > service bulletins. > > Is this a common problem on this newer set? > > ========================== > Jeff Stielau > Shoreline Electronics Repair > 344 East Main Street > Clinton,CT 06413 > 860-399-1861 > 860-664-3535 (fax) > jstielau@xxxxxxxx > ======================== > "If you push something hard enough it will fall over." > Fudd's First Law of Opposition - Sir Sidney Fudd > > * * * * * * * * * * > > The NESDA Techsupport e-mail list is a service of NESDA, 3608 Pershing Ave., Fort Worth, TX 76107. As a NESDA member you have elected to receive recurring e-mail from this list by providing a valid e-mail address. To unsubscribe, change your options via the web at http://www.nesdanetmail.com/archives/techsupport.html or contact the NESDA office at 817/921-9061 ext. 15. By using this list, you agree to follow the list "Rules of the Road", posted at this link: http://www.nesda.com/NESDAnet_rules_01-02.htm > > ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/