I feel stupid submitting this, seems so basic. Customer phoned me about the sound on this HD ready TV. Uses the main TV speakers. Has Brighthouse cable with their HD box. Says the station audio is hard to understand. He can hear the programs laugh track, or background audio very loud, but the conversations are all but discernable. "The voices are lost in the background noise" is his description. I said it sounds like theres no center channer audio. I downloaded the owners manual, and looked at the audio preferences. All seem normal. I am under the assumption theres a menu option in the wrong setting. Any suggestions welcome. Phil Bader -- Philip Bader Jan Phyl TV Inc. (estab. 1976) 3420 Recker Hwy. Winter Haven, Fl. 33880 Fax (863) 299-8821 email: tjanphyl@xxxxxxxxxxxxxxx ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Lost Password: http://www.tech-assist.org and select "Login Problems?". Appliance Repair List: http://www.tech-assist.org/secure/tip/chatjoin.htm#app Email Archives: //www.freelists.org/archives/techassist/