[TechAssist] Re: Fw: computer technique for non Gurus
- From: AL LEATHERMAN <alleathe@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 01 Oct 2001 09:38:10 -0400
Thanks Chaz,
I had that (regclean),just put an icon on the desktop.Have to make a
floppy. al
May God give us strength
Al's TV
224 Rt. 46
Mine Hill, NJ. 07803
973-361-5796
alleathe@xxxxxxxxxxxxx
----- Original Message -----
From: "Chaz" <chaz@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, October 01, 2001 1:21 AM
Subject: [TechAssist] Re: Fw: computer technique for non Gurus
>
> I have this same problem countless times with Compaq systems
> and some newly recieved "system packaged" units. Everything
> works fine until a sound plug-in is installed - such as Yamaha
> plugin for web usage - or another program like Real Audio is
> installed (just to name a couple). RealAudio is very critical in
> making changes to the system environment for being the
> "proprieter sound system" on the computer. I've spent many hours
> cleaning systems damaged by RealAudio (the designers of this
> one, and a few others, need to make these programs more "user
> option-selective").
>
> What I usually do to correct sound card problems is first removing
> all existance of the card/driver from the Control Panel|Add/Remove
> programs and the System. Shut down (and power down) giving the
> system at least 3 to 5 seconds before turning it back on. Then let
> Windows go through its usuall startup. Usually, Win will again go
> through its PnP mode and commence adding New Hardware Found.
> It is VERY important that when it gets to the point of "looking for
> new and updated drivers.." that you select Have Disk on systems
> such as Compaq, HP, Legend, IBM Presario, and any other
> "proprietary-type" systems. Most other systems - like CTX, DTK,
> etc, will normally work fine with the included drivers from the 95B
> and 98SE CDRoms.
>
> If all else fails, before attempting another re-install of the hardware
> and drivers, try first using RegClean (avail free for download from
> ZDnet, CNet, and others). It really does work. I've had better than
> 80% success of usage from this little Registry Cleaner program.
>
> Since I have no way of knowing what the "customer" was doing just
> before he/she lost use of the sound card, I can not be more
> detailed to resolve your question. One thing you might want to
> find out is the name of the program installed just prior to loss of the
> hardware. This sometimes helps in determining whether it is as
> simple as an IRQ or a DMA comflict. If the program itself already
> uses much memory and requires considerable time usage of the
> sound card, this could cause a system freeze up or the familiar "in
> module Kernl32.dll" error. Hard booting the system afterwards or
> even a Restart Windows could corrupt the Registry because of
> previous programs still left open abnormally. You might also want
> to first do a Scandisk upon Windows login before re-installing any
> drivers/hardware - for added insurance.
>
>
> Chaz
>
>
> Date sent: Mon, 01 Oct 2001 00:31:47 -0400
> To: techassist@xxxxxxxxxxxxx
> From: jmgoins.tn@xxxxxxxxxxx
> Subject: [TechAssist] Re: Fw: computer technique for non Gurus
> Send reply to: techassist@xxxxxxxxxxxxx
>
> > I have fought losing battles with Windows more often than I care to
> > talk
> > about. Really useful documentation is scarce or nonexistant (at least
> > in my case), so I can only offer guesses from observed behavior. When
> > you install drivers, it seems to act like if drivers exist, that it
> > doesn't actually replace all the existing files even though the screen
> > messages implies that it does. It seems to work better if you use
> > newer (updated or more current) drivers, so the date stamps may be
> > involved.
> > Sometimes going into the system icon on the control panel , and
> > deleting a
> > device, and letting it reinstall on the next startup cycle works, and
> > sometimes it does not.
> > The PCI bridge drivers ( some of the proprietary systems like Commpaq
> > Deskpros need these loaded from the driver disks or from downloaded
> > files) are important, as until these are loaded the OS will not be
> > able to identify a lot of on-board and PCI preipherals.
> >
> > The point of all this is a recommendation that you use Ghost or
> > something similar (if you have it) to copy an image of your system to
> > another partition, or hard disk now that it is working, ( several
> > images in different stages of installation are useful.) and burn a
> > copy to a cd (or cd's by using the spanning option when creating your
> > image, if your image is too lareg to fit one cd).
> > I do not claim to be a Guru, although I have done this for a job.
> >
> > Mike Goins jmgoins@xxxxxxxx
> >
> >
> >
> > At 10:59 PM 9/30/01 -0400, you wrote:
> > >
> > >
> > >
> > >Subject: computer technique for non Gurus
> > >
> > >
> > >> HP Vectra VE, customer screwed audio, would not go back on with its
> > >> own discs or plug and pray! Remember a "guru" suggested removing
> > >> all the boards except simple vga card and re-installing win98,with
> > >> updates. I did this after de frag and disc scan.
> > >> I then installed the whole cd that came with the sound card
> > >> BEFORE
> > >> restarting computer.I even installed all the "extras".
> > >> I shut down the computer, installed the sound card, and fired up
> > >> the
> > >> puter. Audio was perfect.I figure their kids hit the wrong
> > >> keys(games up
> > >the
> > >> gazoo) and deleted
> > >> part of the audio drivers (volume control gone) and win98 fought
> > >> the drivers. They also had a fancy video accelerator that I will re
> > >> install tomorrow.
> > >> I worked on this computer on and off for weeks,no audio, so I
> > >> am
> > >happy
> > >> this worked. The gurus may feel this is obvious, but it wasn't to
> > >> me. Hope this helps somebody.
> > >> Any "gurus" kind enough to explain the theory on this.I would
> > >appreciate.
> > >> al
> > >>
> > >> May God give us strength
> > >> Al's TV
> > >> 224 Rt. 46
> > >> Mine Hill, NJ. 07803
> > >> 973-361-5796
> > >> alleathe@xxxxxxxxxxxxx
> > >>
> > >
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