[TechAssist] Re: Fw: computer technique for non Gurus

  • From: jmgoins.tn@xxxxxxxxxxx
  • To: techassist@xxxxxxxxxxxxx
  • Date: Mon, 01 Oct 2001 00:31:47 -0400

 I have fought losing battles with Windows more often than I care to talk
about. Really useful documentation is scarce or nonexistant (at least in my
case), so I can only offer guesses from observed behavior. When you install
drivers, it seems  to act like if drivers exist, that it doesn't actually
replace all the existing files even though the screen messages implies that
it does. It seems to work better if you use newer (updated or more current)
drivers, so the date stamps may be involved.
 Sometimes going into the system icon on the control panel , and deleting a
device, and letting it reinstall on the next startup cycle works, and
sometimes it does not. 
 The PCI bridge drivers ( some of the proprietary systems like Commpaq
Deskpros need these loaded from the driver disks or from downloaded files)
are important, as until these are loaded the OS will not be able to
identify a lot of on-board and PCI preipherals. 

The point of all this is a recommendation that you use Ghost or something
similar (if you have it) to copy an image of your system to another
partition, or hard disk now that it is working, ( several images in
different stages of installation are useful.) and burn a copy to a cd (or
cd's by using the spanning option when creating your image, if your image
is too lareg to fit one cd). 
  I do not claim to be a Guru, although I have done this for a job.

Mike Goins  jmgoins@xxxxxxxx



At 10:59 PM 9/30/01 -0400, you wrote:
>
>
>
>Subject: computer technique for non Gurus
>
>
>> HP Vectra VE, customer screwed audio, would not go back on with its own
>> discs or plug and pray!
>> Remember a "guru" suggested removing all the boards except simple vga card
>> and re-installing win98,with updates. I did this after de frag and disc
>> scan.
>>     I then installed the whole cd that came with the sound card BEFORE
>> restarting computer.I even installed all the "extras".
>>    I shut down the computer, installed the sound card, and fired up the
>> puter. Audio was perfect.I figure their kids hit the wrong keys(games up
>the
>> gazoo) and deleted
>> part of the audio drivers (volume control gone) and win98 fought the
>> drivers. They also had a fancy video accelerator that I will re install
>> tomorrow.
>>      I worked on this computer on and off for weeks,no audio, so I am
>happy
>> this worked. The gurus may feel this is obvious, but it wasn't to me. Hope
>> this helps somebody.
>>    Any "gurus" kind enough to explain the theory on this.I would
>appreciate.
>> al
>>
>> May God give us strength
>> Al's TV
>> 224 Rt. 46
>> Mine Hill, NJ. 07803
>> 973-361-5796
>> alleathe@xxxxxxxxxxxxx
>>
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