[TechAssist] Re: Fw: 2nd Request Panasonic PTV PT51G54A, Pincushion problem
- From: "Kevin Harris" <kharris@xxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 10 Mar 2004 15:09:14 -0500
Fax on its way< let me know if need more>>>>>>>>>>
*************************************************
Kevin Harris
kharris@xxxxxxxxxxxxxxxxx
800-638-3328 x1241
Tritronics Inc.
Authorized parts for Aiwa,Denon,Hitachi,JVC,NAP,RCA,Sanyo,Sony,Toshiba,Zenith
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----- Original Message -----
From: gulftech@xxxxxxxx
To: techassist@xxxxxxxxxxxxx
Sent: Wednesday, March 10, 2004 2:26 PM
Subject: [TechAssist] Fw: 2nd Request Panasonic PTV PT51G54A, Pincushion
problem
I sent the first one yesterday. Customer on warpath.
Really need the help on this one if someone has a clue.
Thanks,
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-8324 (Voice) 850-932-0819 (Fax)
--------- Forwarded message ----------
From: gulftech@xxxxxxxx
To: techassist@xxxxxxxxxxxxx
Date: Tue, 9 Mar 2004 12:08:15 -0600
Subject: [TechAssist] Panasonic PTV PT51G54A, Pincushion problem
Message-ID: <20040309.120818.-1633905.1.GulfTech@xxxxxxxx>
This set came in with a customer complaint of bad convergence. My
big-screen tech had me order the outputs, IC7001 & IC7002 (STK392-110).
I had two new ones in stock, but he claimed they were bad. That didn't
fix it, so he was checking all the low-value resistors and caps in the
circuit. Then, he had a family emergency in another state and pulled a
dissapearing act.
Customer complaining, so I put it all back together and chassis back in
set. Never saw the original symptom, but looks like just a pincushion
problem. Tech has my manual.
Can someone with a manual point me in the right direction or fax or
e-mail the p/c area.
Thanks,
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-8324 (Voice) 850-932-0819 (Fax)
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