Thanks for all the reply's {especially JSopko} After playing around with the remote, and spinning eyes fast... I saw PAL in the setup menu..took a few try's but got it back to NTSC.... DUH, as I was typing this the customer called, O yea I just bought this in "HONG KONG" Thanks again to all...... Bob, Bobs TV Worcester, ma Dear Bob...someone put this into "PAL" (the european system) mode...It's in one of the menu's thatyou can't see because it's rolling by so fast...you'll have to sweep your eyeballs at the same rate so that you can fnd the menu and set it back to NTSC...or if you can get the owner's manual, you'll be able to read the instructions and count keypresses of the remote to get to the proper menu.....also note, there may be PAL 2 menu's - one for the disc and one for the OSD. joe sopko, consumer service, s.euclid,oh ----- Original Message ----- From: "Bob@Bobs tv" <woodman1@xxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Tuesday, March 02, 2004 4:43 PM Subject: [TechAssist] DVD Question > I just started working on this {new} Idall DVD... Picture rolls and in B/W and no sound...Even the company Logo is rolling on power up.. All Google searches lead me to China and Australia...Could this be a region code problem? The customer was very evasive to where it was purchased, and did not want to go thru warranty... Does anyone know what the player would do if this is a region problem? > Thanks > Bob, > > Bobs TV Worcester, ma > > woodman1@xxxxxxxx > > Main 508-853-1482 > Fax 508-853-1480 > > -------------------------------------------------------------------------- --- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/