[TechAssist] Re: CD-Rom
- From: Paul <dntwntv@xxxxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 7 Jun 2004 18:04:37 -0700 (PDT)
Hi Bob, I have not gone into the Bios but the guy that was trying to help me
did and deleted some things or made some changes. What they were I do not know.
I have checked the system and see nothing in the pull downs that indicates a
CD-Rom. The only reference is on my desk top. I stiil have the CD-Rom icon but
when I click on it the message says the D:\ folder has been moved or removed. I
am running Windows 98. I have tried the add remove hardware and it still will
not recognize the CD-Rom. Paul
Gemini Computer & TV <geminitv@xxxxxxxxxxx> wrote:Paul,
Does the computer not recognize the CD-ROM (i.e. BIOS) or does just Windows
not recognize it?
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
----- Original Message -----
From: "Bil Green"
To: ; "Paul"
Cc:
Sent: Monday, June 07, 2004 7:32 PM
Subject: [TechAssist] Re: CD-Rom
> Hi Paul,
>
> Which version of Windows are you running? (very important to post
> this). One thing that will work in any version is Add/Remove Hardware.
> Try to get it to detect and install your CDROM.
>
> If the CDROM was listed in the Device Manager then you could simply
> uninstall it and reboot (this works sometimes).
>
> In Windows 98 there is a trick that really helps. XP has System
> Restore, and then there's the Repair Install of Windows (Upgrade
> Install)
>
> --
> Best regards,
>
> Bil Green
> PC 1000
> Mammoth Lakes, CA 93546
> 760-924-1000 mailto:tv.vcrrepair@xxxxxxxxxxx
>
> Monday, June 7, 2004, 3:49:22 PM, you wrote:
>
> P> Computer dose not recognize the CD-ROM. Have tried disconnecting the
CD-Rom and turning the computer on then off and reconnect to see if it would
recognize it and there is no evidence that it is
> P> in the computer at all. Can' t un-install because there is nothing to
un-install. CD-Rom is running when a disc is put in.I do not have the
installation disc. But it probably wouldn't install it
> P> anyway. It was working fine until I tried to run automan. Had problems
and have not been able to use CD-Rom since. Had a computer tech try to get
automan to run and he removed some things. Don't
> P> know if this caused a problem or not. Any ideas beside buying a new
one ? Paul
>
> P> Paul ,B
Central TV&Video
> P> Grover Beach Ca.
>
>
>
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Paul ,B
Central TV&Video
Grover Beach Ca.
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