I agree with you Phil. I dont know exactly how to explain the psychology of this, but i find the customer likes the gamble. to invest 15 bucks hoping to repair for 50 rather than 150. and some times they win and some times they loose. but i win a little, every time. also if they invest 15 they will not give up as easily on a higher estimate, as they would if they had nothing invested. at least that is the way it seems in my area. they gamble 15 and i gamble an hour of time. so they may loose 15, but i also may loose and only make 15 per hour. 15 for 20 inch and 30 for 30 inch here. if i had absolutely nothing to do, i may work for nothing, but thank God i am not there yet. Just my thoughts, Larry Phil Bader wrote: > I still get 13" TVCRs, 13 and 19-20 " TVs. I manage to get 60-100.00 range. > if you guys stuck to your guns and collected a diagnisis fee up front, > you would nail most all those repairs with few turn downs. > A 13-20" TV in the door: $25.00 up front diagnostic fee (applied to > their OKd repair). > A 25-32" set: $39.00 fee up front. > A 13-27" TVCR combi: $39.00 fee. > VCR $25.00 fee. > Typical VCR repair: (maintanence,timing,etc) $49.00 - 25.00 dep. Bal > due: 24.00. That customer will go 24.00 tp not lose the VCR and 25.00. > They "see" the bal due, folks. Not deceptive, just covering our expenses. > A 27" TV typical bill: 79.00 labor+ 49.00 parts= 128.00 +(6.5% tax) > 8.32= $136.32 total. Less 39.00 deposit: 97.32 due. > The customer cannot buy a NICE DEPENDABLE WELL BUILT 27" TV for less > than a hundred bucks. > I've added up all my month's small 25.00 fees on the "turn downs" and > they easily paid ,say, my phone bill, or electric,etc in a month. > I hear a lot of sad stories out there about cheapo sets driving down the > business. Be an honest salesman! Explain truthfully what you know as > gospel: Theat customers older set that had a good picture before it went > down, and only one failure in the ten years is worth TRYING to save, if > possible. The result is a sturdy piece of equipement that will survive > until he decides to get an HDTV AFTER the prices drop to more reasonable > amount. > Just EXPLAIN for five minutes and they usually will see the lifgt. > There's always the guy who thinks c**p is just as good as quality > items,just less money, no matter what, but that's not a general view. I > say, "there's a 5.00 plastic Walmart hand bag, and there's a leather > 75.00 hand bag. Both bags that hold the same stuff, but that's where the > similarity ends... Paint a word picture! > Oh, God, there I go again. Sorry, guys. > My 2 cents... > BTW I seem to stay swamped with 10-15 yr old sets, many are 20-25". AND > FEW RETURNS!. (I'm thorough in shop) > Not rich by any means... But busy, and have a few $$$. > Phil Bader > > becyn wrote: > > >>yep, thats about it. At least you can save the money that you might spend on >>a gym. ;-) >> >>Jim McVey >>McVey Alltronix >>327 Broadway >>Newburgh Ny 12550 >>ph: 845 561 8383 >>fx: 845 561 9017 >>Consumer electronics & >>computer service. >>Factory authorized for >>over twenty brands. >>----- Original Message ----- >>From: "Jay" <techassist@xxxxxxxxxxxxxxx> >>To: <techassist@xxxxxxxxxxxxx> >>Sent: Monday, April 19, 2004 12:46 PM >>Subject: [TechAssist] 19 inch portables >> >> >> >> >> >>>Hello, >>> Just wondering if this applies to most. I used to get a lot of 19 inch >>>televisions in for repair monthly. Now I rarely get one a month. Still >>>get 25 inch and up but anything smaller seems to be a thing of the past >>>in this area. I guess I will have to lift weights and get in shape for >>>the bigger units and stay where the money is for now. >>>Jay-Jay's TV >>>Clarksburg, WV >>> >>> >>>-------------------------------------------------------------------------- >>> >>> >> >>--- >> >> >> >>>Lost Password: >>>http://www.tech-assist.org and select "Login Problems?". >>>Email Archives: >>>//www.freelists.org/archives/techassist/ >>> >>> >>> >> >> >> >>----------------------------------------------------------------------------- >>Lost Password: >>http://www.tech-assist.org and select "Login Problems?". >>Email Archives: >>//www.freelists.org/archives/techassist/ >> >> >> > > -- Schneider TV & Electronic Inc. 5415 N. Wooster ave. Dover, Ohio 44622 www.geocities.com/schntv2000/ 330-343-0768 FCC. first class & Extra class K8WLY ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/