[talks-uk] Re: vodafone inconsistencies with talks
- From: "All formats" <allformats@xxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Thu, 25 Feb 2010 10:03:49 -0000
Yes, of course.. Well, I say of course! I believe Voda only give you the
basic Talks. So, from what I remember, I paid extra to upgrade Talks to
include Zooms and then again to include the Vocalise voices or whatever they
are called.
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Eleanor Burke
Sent: 25 February 2010 09:38
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: vodafone inconsistencies with talks
Did you have to pay for Zooms?
Eleanor
----- Original Message -----
From: "All formats" <allformats@xxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Thursday, February 25, 2010 9:27 AM
Subject: [talks-uk] Re: vodafone inconsistencies with talks
> Hi Graham
>
> Yes, the disability webpage from Vodafone is out of date and next to
> useless.
>
> More importantly for you regarding talks: I get Vodafone to pay for my
> handset transfer of the Talks licence every time I upgrade my phone.
>
> I do this because I have purchased Zooms to add to Talks and then the
> extra
> voices... And I don't want to loos them by having Vodafone install their
> basic Talks.
>
> So; just negotiate with Vodafone and agree that you will buy the Talks
> upgrade or phone swap and get them to transfer the money into your bank
> account or your Vodafone account.
>
> You can email them your invoice from TalkNav or, whoever you are buying
> your
> upgrade from as proof of purchase. That way, you won't have to go into
> the
> store.
>
> I think I've covered everything.
>
> Cheers.
>
> Paul
>
>
>
>
>
>
> -----Original Message-----
> From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Graham Page
> Sent: 24 February 2010 17:58
> To: talks-uk@Freelists. Org
> Subject: [talks-uk] vodafone inconsistencies with talks
>
> Hi all.
>
> Has anyone recently been able to get vodafone to pay for the price of
> upgrading talks without having to take a phone into a store?
>
> I have an N95 with talks on it that was supplied by Vodafone and have been
> provided with an N85 recently.
>
> Voda can I am told put the talks software onto a phone before they deliver
> it to you but I did not realise they could do this online. now I have the
> phone and want to get voda to payh for the upgrade.
>
> Has anyone been able to do this recently? if so how did you do it and who
> did you use to buy talks? I do not want to have to go to the vodafone
> shop,
> give up my phone and send it away then have to go back to the shop and
> pick
> it up again. that is seriously inconvenient especially as I already have
> talks on the phone.
>
> I have had no problems with staff who have been nothing but helpful. the
> problem they have is that the website itself dealing with help for people
> with disabilities is out of date. there is a phone line given to get help
> with this but that just puts you back to sales so you can go round in
> circles.
>
> Cheers
>
> Graham
> Graham Page
> Home Phone: 0207 265 9493
> Mobile: 07753 607980
> Fax: 0870 706 2773
> Email: gpage@xxxxxxxxxxxxxx
> MSN: gabriel_mcbird@xxxxxxxxxxx
> Skype: gabriel_mcbird
>
>
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>
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