Alex, I wasn?t wrong just confused, the original message involved a transfer and update, from Talks standard v2, to Talks Premium v4 on a different phone. Talks standard is not transferable, therefore initially an update for £50 to enable the transfer right and then the £50 to transfer. Later it transpired that the person involved only wanted to update, and not transfer, this is £50 as stated. Neil Barnfather TalkNav TalkNav is a Nuance Accessibility software reseller and authorized distributor of Wayfinder products, with product activation codes delivered direct to your mailbox, why not try TalkNav today? <http://www.talknav.com> www.talknav.com <http://www.wayfinderaccess.com> www.wayfinderaccess.com Telephone from the UK: 0844 412 1062 Telephone outside the UK: +44 161 277 7997 From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone - CW Sent: 08 December 2009 10:11 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: [talks-up] Re: upgrading from talks 2 Neil, that?s what I thought, which is why I was surprised by Steve?s response. Cheers Alex _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Neil Barnfather - TalkNav Sent: 03 December 2009 16:10 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: [talks-up] Re: upgrading from talks 2 Alex, If you only cross phone upgrade, this only moves the standard v2 license to the new phone, and not the upgrade part, so that new phone will only have v2. You need to do both... £50 to move it, and £50 to upgrade. Neil Barnfather TalkNav TalkNav is a Nuance Accessibility software reseller and authorized distributor of Wayfinder products, with product activation codes delivered direct to your mailbox, why not try TalkNav today? www.talknav.com www.wayfinderaccess.com Telephone from the UK: 0844 412 1062 Telephone outside the UK: +44 161 277 7997 From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone - CW Sent: 03 December 2009 14:18 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Steve, I don?t think there?s an awful lot of point in upgrading a phone from 2005, so it?ll be a cross phone upgrade. Thanks very much for your help! Alex _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 03 December 2009 13:58 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Hi Alex, Yes, if they are putting it on a new phone, then it is a cross phone upgrade. If they want to upgrade the existing phone as well, that would be 100 pounds. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone - CW Sent: Thursday 3 December 2009 13:25 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Thanks Steve, that includes the cross phone upgrade doesn?t it? Cheers Alex _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 03 December 2009 13:23 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Hi Alex, No, they don?t have to do it in more than one step. So if you are on 2.0 Standard, and you pay 50 pounds, you get currently 4.11 Premium. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone - CW Sent: Thursday 3 December 2009 13:22 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Oh right, so they don?t have to upgrade from talks standard to premium or anything like that? Cheers Alex _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 03 December 2009 13:20 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: upgrading from talks 2 Hi Alex, 50 pounds. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone - CW Sent: Thursday 3 December 2009 13:02 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] upgrading from talks 2 I have a user who has talks 2.01.11 who wants to upgrade her phone and have the latest version of talks. Can one of the kind talks dealers on this list please tell me how much the talks upgrade will cost? Cheers Alex Alex Stone Assistive Technology Support Engineer (volunteer) Action For Blind People 14 - 16 Verney Road London SE16 3DZ tel: 020 76354946 Enabling blind and partially sighted people to transform their lives through work, housing, leisure and support. For more information visit our website www.actionforblindpeople.org.uk <http://www.actionforblindpeople.org.uk/> Registered Charity no 205913 Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us on our National Freephone Helpline 0800 915 4666 or visit our fully accessible website www.actionforblindpeople.org.uk Please consider your environmental responsibilities before printing this email. Registered Charity no 205913 (England and Wales) SC040050 (Scotland) 226227 (RNIB) ________________________________________________________________________ This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. Action for Blind People cannot accept liability for any loss or damage caused by software viruses. _______________________________________________________________________ Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us on our National Freephone Helpline 0800 915 4666 or visit our fully accessible website www.actionforblindpeople.org.uk Please consider your environmental responsibilities before printing this email. Registered Charity no 205913 (England and Wales) SC040050 (Scotland) 226227 (RNIB) ________________________________________________________________________ This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. Action for Blind People cannot accept liability for any loss or damage caused by software viruses. _______________________________________________________________________ Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us on our National Freephone Helpline 0800 915 4666 or visit our fully accessible website www.actionforblindpeople.org.uk Please consider your environmental responsibilities before printing this email. Registered Charity no 205913 (England and Wales) SC040050 (Scotland) 226227 (RNIB) ________________________________________________________________________ This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. Action for Blind People cannot accept liability for any loss or damage caused by software viruses. _______________________________________________________________________ Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us on our National Freephone Helpline 0800 915 4666 or visit our fully accessible website www.actionforblindpeople.org.uk Please consider your environmental responsibilities before printing this email. Registered Charity no 205913 (England and Wales) SC040050 (Scotland) 226227 (RNIB) ________________________________________________________________________ This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. Action for Blind People cannot accept liability for any loss or damage caused by software viruses. _______________________________________________________________________ Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us on our National Freephone Helpline 0800 915 4666 or visit our fully accessible website www.actionforblindpeople.org.uk Please consider your environmental responsibilities before printing this email. Registered Charity no 205913 (England and Wales) SC040050 (Scotland) 226227 (RNIB) ________________________________________________________________________ This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. Action for Blind People cannot accept liability for any loss or damage caused by software viruses. _______________________________________________________________________