Agreed. Pay for it and then go back to Vodafone. That is what I did. E-mail me off list for further information. -original message- Subject: [talks-uk] Re: talks upgrade via vodaphone From: "cheeky chipmunk" <cheekychipmunk@xxxxxxxxxxx> Date: 09/12/2009 3:58 pm Hi, they refused to do my upgrade for me and they don't even put the premium versions on. You are better to pay fifty pounds through someone else and get the money credited from vodafone, hope that helps, Carol ----- Original Message ----- From: bjcolt To: talks-uk@xxxxxxxxxxxxx Sent: Wednesday, December 09, 2009 3:43 PM Subject: [talks-uk] talks upgrade via vodaphone Hi List, I will try to get this e mail information correct.lol A friend of mine has contacted Vodaphone regarding an upgrade to talks premium. He was informed he would have to send the phone back to Vodaphone for them to install talks. Is this common practice or is there been an alternative arrangement? I am really asking thus members of the list who are with Vodaphone and have got the upgrade through them. Kindest Regards, John