Hi in your contacts application, press key1 for options and you should have an option called memory which should show where they are stored, or an option called settings - i cant say for sure what the wording will be but it is in this options menu of the contacts application that you can find all the location details for contacts and the ability to move them. Have a look in there and a play. Hope this helps cheers Pete -original message- Subject: [talks-uk] n86 update From: "yvonne oliver" <yvonne.oliver@xxxxxxxxxxx> Date: 24/08/2010 8:39 pm hi i have managed to remove the back cover and sim card and when switching back on by pressing the contacts key all my contacts were there so that just leaves 2 more hiding places if the previous owners conversation with me earlier is correct then they would have to be on the phone memory but not sure how i get to the phone memory and tell if they are mentioned in what is in the phone memory Yvonne