Hi Alex, Forgive the obvious but Quickoffice support are quite helpful and worth asking about this. You do have to create a free account to use their support service, but this is a relatively painless process. I would contact them giving them your IMEI (to validate the phone), phone model and firmware (get this by typing *0000# on the phone) and your network operator. Also, it's worth adding if you've debranded the firmware at all as this could make a difference. Some network operators tailor their firmware to their specific whims. It is not inconceivable that the firmware on your phone is a non-generic firmware, or vice versa, and thus that the version of Quickoffice installed is not eligible for a free upgrade. But then again Quickoffice support should be able to help you here. HTH. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: www.patwanet.co.uk My Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 Please note: For security reasons calls from witheld numbers may not be connected. Please release your number so it can be viewed prior to calling. Contact your telephone service provider for advice on how to do this if required. All calls may be recorded for fact verification. DISCLAIMER: This e-mail and any attachments may contain confidential or sensitive information and are intended solely for the stated recipient(s). Copying or distribution in any form is not permitted without the prior consent of the sender. If you have received this message in error, please delete it and any attachments from your system and notify the sender immediately. Thank you for your co-operation. Protect our trees; Do not print unless absolutely necessary. Save paper by deleting sections of the message which are not relevant. > -----Original Message----- > From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk- > bounce@xxxxxxxxxxxxx] On Behalf Of Alex Stone > Sent: Sunday, December 20, 2009 10:09 PM > To: talks-uk@xxxxxxxxxxxxx > Subject: [talks-uk] Re: n86 and quick office > > Eleanor, I tried this before I saw your message, and it offered me a > trial > of version 6, which is not really the result I was hoping for. > Cheers > Alex > > -------------------------------------------------- > From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> > Sent: Sunday, December 20, 2009 8:17 PM > To: <talks-uk@xxxxxxxxxxxxx> > Subject: [talks-uk] Re: n86 and quick office > > > > > If word is on your phone, open Quick Office and then soft key one and > > arrow down to updates and upgrades and select and connect to the > internet > > and follow on-screen instructions. I got a free upgrade on my e71 > from > > version 4 to version 6 using this method. You may not be offered it > on > > your phone. > > -original message- > > Subject: [talks-uk] n86 and quick office > > From: "Alex Stone" <alex.stone@xxxxxxxxx> > > Date: 20/12/2009 8:08 pm > > > > When I was looking into getting an n86, somebody (I think on this > list), > > told me it was possible to upgrade (I think for free) to a version > that > > works with talks. If this is possible can someone please tell me how > to do > > it? As far as I can tell on the phone all I can do is get a free > trial of > > Quickoffice 6. > > Any help please? > > Cheers > > Alex > > > > > > > > __________ Information from ESET Smart Security, version of virus > signature database 4704 (20091220) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > __________ Information from ESET Smart Security, version of virus signature database 4704 (20091220) __________ The message was checked by ESET Smart Security. http://www.eset.com