[talks-uk] Re: more on licences

  • From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Tue, 29 Apr 2008 10:18:01 +0100

Matt, I hope Steve has a good answer for you here ...

I thought that in the earlier days, if you produced notification of a phone's repair/removal due to faults, you could in fact transfer the licence. I do hope this proves to be the case.

--
Carol
carol.pearson29@xxxxxxxxxxxxxx

On Tuesday, April 29, 2008 9:58 AM (UK time), Matt Brown at matthew_brown@xxxxxxx said:

So I now have a problem. I have and N95 with talks Premium installed,
but the phone has gone wrong and I've just received my new N82. My
N95 was within warranty as I only got it in October, but my mobile
phone company told me that the fault is not covered. So now, I have
my copy of Talks which I purchased in January, on a phone that no
longer works, and I need it on my N82 instead. I don't see why I
should have to pay to move it to the new handset. That really is a
rip-off, especially as I only recently purchased it, and I'm only
moving it because my current handset is faulty. Fare enough if I was
just upgrading because I felt like it, but I'm not. I've been dropped
in the poop by T-mobile, Nokia want a huge amount of money to fix the
phone, so it was sensible to just buy a new N82 in the end.
Matt


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