[talks-uk] Re: helpful Vodafone staff and paying for talks
- From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Wed, 20 Jan 2010 13:14:32 -0000
did you have to take the talks receipt to a shop or would they do it online?
Cheers
Graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax: 0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
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Skype: gabriel_mcbird
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, January 20, 2010 12:51 PM
Subject: [talks-uk] Re: helpful Vodafone staff and paying for talks
That's right... Vodafone put standard on my first phone; I upgraded to full
version. Then they paid for my handset licence swap which, I think, came to
the same as they would be charged by Talks for putting standard talks on my
next new phone.
In any event, they paid for the handset swap which was what I wanted.
--------------------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Neil Barnfather - TalkNav
Sent: 20 January 2010 11:38
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: helpful Vodafone staff and paying for talks
The only thing to note there Paul is that Vodafone only put Talks Standard on,
which is significantly cheaper to them than Premium.
Neil Barnfather
TalkNav
TalkNav is a Nuance Accessibility software reseller and authorized distributor
of Wayfinder products, with product activation codes delivered direct to your
mailbox, why not try TalkNav today?
www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
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From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of All formats
Sent: 20 January 2010 10:53
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: helpful vodafone staff and paying for talks
From my experience, Vodafone have always agreed to pay the £50.00 for the
handset transfer of talks from one phone to the next.
You may need to provide some confirmation that you have had to pay for this
yourself before they credit you but, that will be up for discussion between you
and Vodafone.
I went into the store on one occasion with an email printout of my receipt from
Talknav for example and they credited my Voda account there and then.
I don't think it matters as to your previous history with how and what you did
with Talks... Fundamentally, Vodafone would have agreed to pay for Talks on
your new phone anyway and all you are doing is asking them to pay the same
amount but, for your handset swap.
It may even be cheaper for them as I am not sure how much it costs to put Talks
on a new phone from scratch.
Hope this helps and let me know if I can assist further.
Paul
--------------------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Graham Page
Sent: 20 January 2010 09:18
To: talks-uk@Freelists. Org
Subject: [talks-uk] helpful vodafone staff and paying for talks
Hi all.
I have just arranged an upgrade to an N85 with Vodafone. I found staff helpful
and prepared to go through options.
There was One thing the member of staff I spoke to was not sure about and that
was paying for the talks upgrade.
I understand that Vodafone will credit my account with the cost of a TALKS
upgrade but I am not sure how the procedure works and wondered about the
experiences of other vodafone users on this list.
Does it matter that when I first bought Talks I was not with Vodafone and in
fact I paid for the
previous upgrade myself? where does the person look to arrange this TALKS
;payment?
Regards
Graham
Graham Page
Home Phone: 0207 265 9493
Mobile: 07753 607980
Fax: 0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird
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