Hello crystal Firstly, why do you need to upgrade your phone? Unless you are having a serious issue with your phone and talks it may not be always necessary to upgrade. Most upgrades however, do fix bugs in the firmware, so if you are having difficulty with your phone, such as phone locking up, or restarting, it may be a good idea. Some things to consider, how comfortable do you feel performing the upgrade, have you ever upgraded a phone before?, and even if you do the upgrade, assuming software updates are available for your phone, how easy will it be for you to re-install talks yourself, are you able to get assistance if you need it? You can download the software update for your phone by visiting www.nokia.com If you have any problems with this, contact me off list, and I will send you the file as an attachment. What version of talks are you currently using? Hope this goes some way to answering your questions. ----- Original Message ----- From: Crystal Hurst To: blindphones@xxxxxxxxxxxxxxxxxx ; talks-uk@xxxxxxxxxxxxx Sent: Tuesday, March 03, 2009 5:13 PM Subject: [talks-uk] hello all i have some questions! Hello all, my name is Crystal and I am using a nokia 6650. I have some questions about first of all about the nokia pc suite update software. If i was to use that to update the firmware on my phone to the latest one what will it do? What new features does it have that will help support talks? Does anyone no when there will be a new version of talks out that will work on a call? At the moment i am using mobile speak because it does work when i am on a call. Thanks for all your help it is greatly appreciated.