Hi Ann, It is probably the 6680. This is a known problem with some older versions of the phone's firmware. You can go to the Nokia web site http://www.nokia.co.uk, download the Nokia Updater, and update the firmware if you like. If you are not confident to do that, you can send us the phone with a tenner, and we will update the firmware for you. All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk <http://www.comproom.co.uk/> _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of ANN FLYNN Sent: 26 November 2006 21:18 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: freezing i can't remember the number but i think it was 680 and it is a knokia. it just freezes on certain phone numbers cheers ----- Original Message ----- From: Steve Dryden <mailto:steve@xxxxxxxxxxxxxxxxxxxxxxxxx> To: talks-uk@xxxxxxxxxxxxx Sent: Sunday, November 26, 2006 8:38 PM Subject: [talks-uk] Re: freezing Anne, could we have a little more info? What type of phone is it? In what way is it freezing? Is it the whole phone, or just talks? Which version of talks is on it? Regards. Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]On Behalf Of ANN FLYNN Sent: 26 November 2006 13:51 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] freezing my mobile is freezing halfway through dialing some numbers can anyone tell me what the problem is? _____ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.409 / Virus Database: 268.14.16/552 - Release Date: 26/11/2006