MessageThat is interesting. Now my call quality is excellent though initially as I am answering the call, I can hear the person clearly but they do not hear me immediately. I have been attributing it to me possibly hitting the incorrect call key to answer. Eleanor ----- Original Message ----- From: Saqib To: talks-uk@xxxxxxxxxxxxx Sent: Thursday, September 17, 2009 5:50 PM Subject: [talks-uk] Re: e71 problem I have this model and the phone does sometimes crash when you hit the voice dialing key. As for your other problem, I haven't experienced it. Do Play.com sell new handsets? Send it back if you can. I have read some reviews on this phone and people have complained about the call quality and most of these negative reviews are posted by Three UK users. From: Darren Harris Sent: Thursday, September 17, 2009 12:49 PM To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] e71 problem hi all, hope someone can help with this. just bought an e71 from play. well it's about 2 days old now. every so often, when i make or receive a call, the call quality is like broken. makes like clicking noises sometimes. it affects talks as well. sometimes it will make the phone go completely quiet so talks is dead can't get it back, or at least i don't think so the call goes totally quiet but it's still there it's like the sound is totally lost. also in the worse case, it will crash the phone so i have to remove the battery in order to power the phone down. i know that the voice command key makes the phone crash so i don't touch that. but does anybody have any ideas about this? i do know that people use this phone quite successfully. the only thing i've done with it so far is to set the speech delay on talks to 0.5 seconds, am using the US eloquence voice and i've turned the key tones off. a lot of my personal ring tones are on a memory card. but that shouldn't make any difference should it. the programmes i have on the phone are access fring and IM+. anybody got any ideas? thanks. Checked by AVG - www.avg.com Version: 8.5.412 / Virus Database: 270.13.102/2377 - Release Date: 09/17/09 06:18:00 -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1818 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message