Hey. Its a pretty streight forward process really; you just plug your e71 into a pc and select the pc sweet option. Next, download the nokia software updater and run it. Note: supernova doesn't work with this, I had to use narrator. I can't remember the latist firmware version, but I updated mine 2 weeks ago, so yours will probably have updates to. Remember, once the firmwares updated, you won't have any speech and everything on your phone memory will be removed. Let me kno if I need to clarifie anything. On 03/11/2009, Eleanor Burke <eleanorburke@xxxxxxxxxxxxxx> wrote: > Where do I look for this on the e71 and does anyone know what is the latest > firmware version please? -- Kind regards, BEN. email: bmustillrose@xxxxxxxxx msn: benmustillrose@xxxxxxxxxxx web: http://www.bmr.me.uk (under construction)