[talks-uk] Wayfinder Access
- From: "Howie, Sam" <Sam.Howie@xxxxxxxxxxxxxx>
- To: "'talks-uk@xxxxxxxxxxxxx'" <talks-uk@xxxxxxxxxxxxx>
- Date: Tue, 12 Jan 2010 10:19:48 +0000
Hi All
Sorry if this sounds a daft question but what is Wayfinder Access?
Cheers
Sam
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Neil Barnfather - TalkNav
Sent: 12 January 2010 10:06
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued
Eleanor,
Your license is valid, you just seem to have some sort of external factors
affecting it's effective use. Not no doubt for discussion here though.
Neil Barnfather
TalkNav
TalkNav is a Nuance Accessibility software reseller and authorized distributor
of Wayfinder products, with product activation codes delivered direct to your
mailbox, why not try TalkNav today?
www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Eleanor Burke
Sent: 12 January 2010 09:52
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Wayfinder Access discontinued
My lisence is far from valid. Records on this list and the Talks list will
verify this. It was the greatest waste of two hundred pounds!
-original message-
Subject: [talks-uk] Re: Wayfinder Access discontinued
From: "Neil Barnfather - TalkNav" <talks@xxxxxxxxxxx>
Date: 12/01/2010 7:41 am
Dear All,
I had hoped to have more definitive information for you before having to
make a statement about this.
My information is as follows:
Wayfinder have indeed terminated the Access application in terms of future
development, TalkNav had hoped to purchase the application in order that it
be further developed as a TalkNav GPS product under our control.
Unfortunately this was rather suddenly and inexplicitly dropped at Way
finder's end. This was quite a shock to us all at TalkNav as we were quite
extensively through negotiations and were but days away from signing a
contract. We have no official word from Vodafone nor Wayfinder as to why
they would have chosen not to allow our acquisition of the product, however
since that is what they have chosen to do we have no further course of
action available to us.
Existing customers we are assured will continue to receive full service and
support from Wayfinder, the licenses that you have are fully valid and
Wayfinder have informed us that they will honour the terms to which these
licenses were sold.
In terms of future sales, the product is officially no longer being
developed, however, we and no doubt other dealers have stock licenses
available. Wayfinder are allowing these to be sold at this time, and under
the above clause that they'll not terminate support or service, you can be
assured of use from your Access purchase.
You may ask why buy something that isn't being developed any further, it's a
good question. For me I'd look at the alternatives, sure they maybe being
onwards developed, however, Access still to date remains the cheapest blind
accessible GPS product, and with Wayfinder assuring ongoing support /
service, you can be assured that your product will last for a good while
yet. Sure Access has some problems, but given the alternatives and their
costs, the point is it's still to me a worthy consideration.
What of course is obvious is that once the remaining stock licenses are
gone, that as they say is that. They'll be no further way of purchasing
Access licenses.
We are advised that we can offer up the following e-mail address to users
for those who require more information, however, please note that they've
not been able to tell us anything more, thus it's likely that they won't
answer your questions along the above bases in any further detail. By all
means though, if you wish please do try.
Support.access@xxxxxxxxxxxxx
Kind regards.
Neil Barnfather
TalkNav
TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?
<http://www.talknav.com> www.talknav.com
<http://www.wayfinderaccess.com> www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Neil Jarvis
Sent: 12 January 2010 05:58
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] WayFinder Access discontinued
I imagine existing customers will be able to use the existing service, but
this is now on the WayFinder website
http://www.wayfinder.com/?id=3985
Dear Customer,
Thank you for visiting Wayfinder and your interest in our products. We
appreciate your interest, as our success is built upon developing services
and products
that are valuable to you, the customer.
We have been working hard on this for many years and due to the high quality
of our products, we have now been acquired by Vodafone to make and develop
products for Vodafone Internet Services.
It is because of our new status as part of the Vodafone Group we will not be
further developing Wayfinder products, beyond their current version.
We understand that you may want to continue to use or purchase a Wayfinder
product and so we will continue to sell Wayfinder Navigator Online through
our
mobile shop. Additional products such as Traffic Information and Safety
Cameras as well as Maploader will still be available. However, there will no
longer
be any further developments for these products. We will still provide
Wayfinder Navigator Online as we are confident it is a reliable and robust
product,
on all platforms. All other products that have been discontinued are listed
below.
The good news is if you are a Vodafone customer, you will find that
Navigation is now built in to the New Vodafone 360 handsets and will soon be
available
for download or be pre-loaded on a large variety of handsets across Europe.
To find out more about Vodafone 360 and its benefits visit
www.vodafone360.com
Thank you for your support and custom whether you are a new customer or an
existing customer. We look forward to guiding you on the Vodafone network in
the near future.
Yours truly,
The Wayfinder team.
These products are now no longer available:
- Wayfinder Navigator with Maps preloaded
- Wayfinder SpeedAlert
- Wayfinder Earth
- City Guides
- Wayfinder Navigator for Internet Tablet
- Wayfinder Access
These products are still available but no longer being developed or
maintained:
- Wayfinder Navigator Online
- Wayfinder Maploader
Glasgow - Proud Host City of the 2014 Commonwealth Games
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