No, the complexity seems to be more with the way the networks want adjustments to the Nokia firmware updates once they have been released by Nokia. According to Nokia: They release an update; the network says what they want changing and then nokia have to release another version of firmware for that network. _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 22 October 2009 19:04 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: Updating Firmware on N96 vodafone Hi Eleanor, Your phone may have a different product number to Paul's which could mean there are no updates available. It is very complex how Nokia dish out updates. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Thursday 22 October 2009 18:38 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Updating Firmware on N96 vodafone Hi I cannot do this no matter how I try. Have had a go with PC suite today and with someone who is very good at using computers and PC suite. It just won't let me do it though we can see the upgrade. At one time it just totally stopped the computer and restarted. Any suggestions please? I cannot do it from Menu, tools either as it just says there are no updates available. Eleanor