There is a nokia firmware updater tool you can download. Finding it is the issue, a web search might do it or there was a version at www.blindsea.com. Regards Graham Graham Page Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ben Mustill-Rose Sent: 12 April 2011 12:45 To: talks-uk Subject: [talks-uk] Updating E71 Firmware Hey all, Sorry if this falls outside the scope of this list a little, but I'm after an answer fairly quickly (sometime today if possible) and I don't really have the time to play around to find out what works and what doesn't. To cut a short story even shorter, I'm parting ways with my e71 which I've just sold on ebay. I want to update the firmware for the buyers benefit and also so that any personal data is removed. What is the most accessible way of doing this? I seem to remember trying to use pc suite with hal, nvda and narrator to do this previously with no luck - E.G. windows wern't being read. I remember that pc suite required a sim to be inserted - is there any way around this? Are there any alternate methods of updating the firmware that might be a bit more accessible? Any tips about doing this would be great. Cheers, Ben.