Hi Eleanor, Thanks for your input. As you say if I didn't update the firmware I'd be ok, but I intend to purchase my next phone on contract due to the problems I had with my N82 being stolen, and my concern is that if I purchase an E5 it may have the most recent firmware installed, thus making Talks unusable on the net, so I'll certainly look at an E7 when I am at Sight Village later this week.