No you do not need hellp Carol. I have just put mine on over the other one. I downloaded from the link Neil gave and then using the USB cable I transferred the file over, using mass storage as I had PC Suite. then I located the file on the phne in the folder into which I had put it and installed by highlighting it and then press select and follow the instructions which will mean pressing key one about twice. Eleanor ----- Original Message ----- From: cheeky chipmunk To: talks-uk@xxxxxxxxxxxxx Sent: Monday, November 30, 2009 3:38 PM Subject: [talks-uk] Re: Talks Update So does that mean now I can just put this update on by myself over the other one or do I need help again? Carol ----- Original Message ----- From: Neil Barnfather - TalkNav To: talks-uk@xxxxxxxxxxxxx Sent: Monday, November 30, 2009 3:00 PM Subject: [talks-uk] Re: Talks Update Eleanor, The new eloquence file has a customized pronunciation file built in, and corrects a huge amount of tiny, probably miscible mistakes by most... Always worth updating, even if there's nothing that you can immediately see you'll get from it, it after all costs nothing to do it. Neil Barnfather TalkNav TalkNav is a Nuance Accessibility software reseller and authorized distributor of Wayfinder products, with product activation codes delivered direct to your mailbox, why not try TalkNav today? www.talknav.com www.wayfinderaccess.com Telephone from the UK: 0844 412 1062 Telephone outside the UK: +44 161 277 7997 From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 30 November 2009 14:46 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Talks Update thanks Neil for this. I have read through the notes but I am not sure if there is any benefit to me with my N96, e71 installing this update. Perhaps there is something I have missed whereby I would benefit. I wonder if the Talks dealers/specalists would care to comment. Maybe eloquence having been updated but I am ot sure what that will mean for me on these phones. Thanks in advance. Eleanor