[talks-uk] Re: TalkNav
- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Sat, 16 Jan 2010 15:36:15 -0000
Hi Hussein,
Yes, it also stops people ordering with maestro cards outside of business
hours. Kind of silly, but if that's the way Neil likes it, then sobeit.
All the best
Steve
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Hussein Patwa
Sent: Saturday 16 January 2010 13:11
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: TalkNav
Hi,
Totally agree with you there. Better to have the option and have people
call you for help using it, than not at all.
_______________________________________
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Kind Regards and Best Wishes,
Hussein.
Hussein Patwa
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From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Steve Nutt
Sent: Saturday, January 16, 2010 11:25 AM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: TalkNav
Hi Neil,
How old-fashioned and quaint.
We keep it enabled. We prefer that if people can't use it, then they
contact us, rather than assuming they can't.
All the best
Steve
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Neil Barnfather - TalkNav
Sent: Saturday 16 January 2010 11:12
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: TalkNav
Jonny,
We do take it, however we need to know when you wish to use it, then we
enable it for 30 minutes or so.
Crazy I know, but to take Maestro we have to enable 3D security payments,
this is where at the point of completion of your transaction your bank pops
up a screen asking you to verify you are who you say you are. Whilst many
blind people seem to have no issues with this, a great deal do, perhaps they
are using old screen reader versions that do not alert them of the popup I'm
not sure.
So we disabled 3D security.
Now this is fine for all other card payments except Maestro, these guys
insist on 3D being turned on for online transactions.
So if you wish to use it just notify us or call to do it.
Sorry for any confusion.
Neil Barnfather
TalkNav
TalkNav is a Nuance Accessibility software reseller and authorized
distributor of Wayfinder products, with product activation codes delivered
direct to your mailbox, why not try TalkNav today?
www.talknav.com
www.wayfinderaccess.com
Telephone from the UK: 0844 412 1062
Telephone outside the UK: +44 161 277 7997
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Johny Cassidy
Sent: 15 January 2010 21:18
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] talknav
Could someone please assure me I'm not going mad. I get all the way through
the site to buy talks premium, only to not have the maestro link there which
it says they accept. I really need to get this sorted tonight. Anyone??
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