[talks-uk] Re: TalkNav

  • From: "Johny Cassidy" <johnycassidy@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Sat, 16 Jan 2010 14:35:44 -0000

No worries.  I've done it now with another card.  All sorted.  Thaks
  ----- Original Message ----- 
  From: Neil Barnfather - TalkNav 
  To: talks-uk@xxxxxxxxxxxxx 
  Sent: Saturday, January 16, 2010 11:11 AM
  Subject: [talks-uk] Re: TalkNav


  Jonny,

   

  We do take it, however we need to know when you wish to use it, then we 
enable it for 30 minutes or so.

   

  Crazy I know, but to take Maestro we have to enable 3D security payments, 
this is where at the point of completion of your transaction your bank pops up 
a screen asking you to verify you are who you say you are. Whilst many blind 
people seem to have no issues with this, a great deal do, perhaps they are 
using old screen reader versions that do not alert them of the popup I'm not 
sure.

   

  So we disabled 3D security.

   

  Now this is fine for all other card payments except Maestro, these guys 
insist on 3D being turned on for online transactions.

   

  So if you wish to use it just notify us or call to do it.

   

  Sorry for any confusion.

   

  Neil Barnfather

  TalkNav

   

  TalkNav is a Nuance Accessibility software reseller and authorized 
distributor of Wayfinder products, with product activation codes delivered 
direct to your mailbox, why not try TalkNav today?

   

  www.talknav.com

  www.wayfinderaccess.com

  Telephone from the UK: 0844 412 1062

  Telephone outside the UK: +44 161 277 7997

   

  From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Johny Cassidy
  Sent: 15 January 2010 21:18
  To: talks-uk@xxxxxxxxxxxxx
  Subject: [talks-uk] talknav

   

  Could someone please assure me I'm not going mad.  I get all the way through 
the site to buy talks premium, only to not have the maestro link there which it 
says they accept.  I really need to get this sorted tonight.  Anyone??

Other related posts: