No worries. I've done it now with another card. All sorted. Thaks ----- Original Message ----- From: Neil Barnfather - TalkNav To: talks-uk@xxxxxxxxxxxxx Sent: Saturday, January 16, 2010 11:11 AM Subject: [talks-uk] Re: TalkNav Jonny, We do take it, however we need to know when you wish to use it, then we enable it for 30 minutes or so. Crazy I know, but to take Maestro we have to enable 3D security payments, this is where at the point of completion of your transaction your bank pops up a screen asking you to verify you are who you say you are. Whilst many blind people seem to have no issues with this, a great deal do, perhaps they are using old screen reader versions that do not alert them of the popup I'm not sure. So we disabled 3D security. Now this is fine for all other card payments except Maestro, these guys insist on 3D being turned on for online transactions. So if you wish to use it just notify us or call to do it. Sorry for any confusion. Neil Barnfather TalkNav TalkNav is a Nuance Accessibility software reseller and authorized distributor of Wayfinder products, with product activation codes delivered direct to your mailbox, why not try TalkNav today? www.talknav.com www.wayfinderaccess.com Telephone from the UK: 0844 412 1062 Telephone outside the UK: +44 161 277 7997 From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Johny Cassidy Sent: 15 January 2010 21:18 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] talknav Could someone please assure me I'm not going mad. I get all the way through the site to buy talks premium, only to not have the maestro link there which it says they accept. I really need to get this sorted tonight. Anyone??