[talks-uk] Re: Should the latest Talks read The Internet and e-mails on a Nokia C5
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: "talks-uk@xxxxxxxxxxxxx" <talks-uk@xxxxxxxxxxxxx>
- Date: Sat, 03 Sep 2011 20:07:37 +0000
I just explain Mark that I can put Talks on immediately instead of sending my
phone away and then being without it. Some operators know what I am talking
about and others do not. I must acknowledge that I first came to hear about
this from a member of this list.
-----Original Message-----
From: Mark Smith
Sent: 03/09/2011, 8:01 pm
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Should the latest Talks read The Internet and e-mails
on a Nokia C5
Dear Eleanor
Thanks for your advice and its strange how different people give you
different advice and how it can vary!
----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Friday, September 02, 2011 10:36 PM
Subject: [talks-uk] Re: Should the latest Talks read The Internet and
e-mails on a Nokia C5
If you have Talks Standard from Vodafone they will pay the 50 fee you need
to upgrade. Just get on to the Customer Services on Monday and ask them to
refund you. I never have a problem. If I am not making myself understood I
will ask to speak to someone in accounts or will call back and speak to
another operator.
-----Original Message-----
From: Mark Smith
Sent: 02/09/2011, 10:11 pm
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Should the latest Talks read The Internet and
e-mails on a Nokia C5
HI
Sorry for the delay with replying here.
Where would I be able to purchase an upgrade to Talks Premium? Computer
Room Services maybe?
I rung Vodafone disability services who put me through to Nokkia who then
put me through to Newance Talks software company who were totally
unhelpful!
I ended up getting annoyed with the Vodafone Disability services who advised
me to do clear the "cash" and do a software re-set, but this is only reading
out the name of the internet web sites and not the web content pages.
I've tried all the various Talks speech settings but still no joy!
Mark
----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Sunday, August 28, 2011 11:59 PM
Subject: [talks-uk] Re: Should the latest Talks read e-mails on a Nokia C5
Vodafone install Talks free of charge, it is not Talks Premium and generally
is not the latest release. I do not think you can complain to Vodafone but
if you have had Talks put on your phone by Vodafone you will be able to
upgrade and you can ask Vodafone if they will kindly credit your account. I
have never had a problem asking Vodafone to do this for me. Just ensure that
you are able to explain your situation well to the person in Customer
Services. If you feel you are not getting your point across then ask for a
Manager or just call again that day and hopefully you will get someone else
who will understand you. Good luck. You should succeed.
-----Original Message-----
From: Mark Smith
Sent: 28/08/2011, 9:20 pm
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Should the latest Talks read e-mails on a Nokia C5
HI Alexanda
You have probably hit it on the head so to speak, and I will get onto
Vodafone and complain as the internet was working in the shop, but I
couldn't hear talks properly due to the background noise.
I am very disappointed, but it may be that unless Vodafone will install the
latest and more advanced version of Talks then I may have to downgrade the
Nokkia browser.
This is almost like a JAWS and windows internet explorer version 8 problem I
suspect!
Regards
Mark
----- Original Message -----
From: "alexander shannon " <alexander.shannon@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Sunday, August 28, 2011 9:04 PM
Subject: [talks-uk] Re: Should the latest Talks read e-mails on a Nokia C5
> Hi Mark,
>
> In answer to your question, my phone doesn't work on the
> internet with talks, although I've just tried it and can
> just about see the screen.
>
> Before replying to your message on this thread I read the E5
> related thread you started, and my guess is that in the case
> of both our phones the current version of Talks doesn't
> support the browser used by Nokia on those handsets.
> Although in your case your problem may be compounded by your
> Talks version if Vodafone installed Talks for you, as they
> generally only install Talks Standard. In my case, I
> purchased the phone from Vodafone but had a Talks dealer
> install Talks for me for reasons not applicable to this
> thread, so am running the latest Talks Premium.
>
>
>
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