Hi and in particular to Steve Nutt Now before you say Steve that I should try it myself, I have! When my Wayfinder Access would not work, you very kindly gave me the code over the telephone. I decided that in event of me being locked out again from WFA I would make a note of the Key. This I did in notes. When I went to access the key, i.e. read the key so that I could put it in again. I could not access it character by character even though I had the cursor set to read character by character. It insisted on reading the initial character followed by a word. for example W wayfinder A access C code T which was the first letter of the code followed by a sort of word from the other letters. Now what is going on here? Eleanor -- I am using the free version of SPAMfighter. We are a community of 5.7 million users fighting spam. SPAMfighter has removed 981 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message