Hi Ellie, I believe you are only licenced for Realspeak, as that is what you had before. If you want Eloquence, you will need to pay a 27 pound upgrade fee, which will give you all available voices. All the best Steve _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ellie Howie Sent: Tuesday 12 August 2008 19:17 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Problems Getting Eloquence to Work Hi All I have a Nokia N95 8gb phone with latest version of talks but when I try to select the eloquence after it has been installed all I get access to is nokia voice can anyone help. Thanks Ellie