[talks-uk] Re: O2 Email

  • From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
  • To: <talks-uk@xxxxxxxxxxxxx>
  • Date: Mon, 13 Mar 2006 11:33:25 -0000

I did leave o2  for that reason among others.  Unfortunately t-mobile are 
not much better.  Too many of the people providing tech support in these 
companies neither seem to have the knowledge, the intellect or the skill to 
do their  job to an appropriate standard.  Rather than just saying they 
don't know and will need to go and look into the problem they will go as far 
as telling lies if necessary just to get you  off the phone and registered 
as a problem dealt with.  I am glad you finally got through to someone with 
some propper knowledge and ability.

Cheers

Graham
Graham Page

Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird
----- Original Message ----- 
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Thursday, March 09, 2006 4:11 PM
Subject: [talks-uk] Re: O2 Email


Hi Graham

Thanks for your kind offer.

I decided last night to give O2 Tech support one more go before giving it up
as a bad job, like a dog with a bone I am! Well the guy I got had more of a
clue than the lady I spoke to the other day and explained things very well.

What he said was this...I was trying to access Email using the Mailbox
option under Messaging on the phone. He said this is only available on O2
with I Mode phones. With a regular WAP internet connection, Email is
accessed through the Messaging & Chat option on the O2 WAP home page. First
though you have to register on the O2 web site to get a user name and
password and you automatically get an o2.co.uk Email address. I have done
this for my friend and she finds using the WAP Email very accessible and is
finally happy!

So in a roundabout way we've managed to get it sorted and that you'll be
glad to know is the end of the saga. I only wish people who worked in tech
support knew what they were saying when asked.

Thanks for all the help again.


Barbara


Email: barkingbabs@xxxxxxxxxxxxxxx
MSN: barkingbabs@xxxxxxxxxxxxxxx
Mobile: (Voice call) 07917710779
Mobile: (Text) 07731074505

-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Graham Page
Sent: 08 March 2006 22:19
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: O2 Email


which email server is your friend using?  are there any  odd settings
associated with it?

If you ring or email me I am prepared to try and get it working at my end
though I realise this is not ideal as you would have to give your friend's
password.

Cheers

Graham
Graham Page

Mobile: 07753 607980
Fax:  0870 706 2773
Email: gpage@xxxxxxxxxxxxxx
MSN: gabriel_mcbird@xxxxxxxxxxx
Skype: gabriel_mcbird
----- Original Message -----
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Wednesday, March 08, 2006 11:21 AM
Subject: [talks-uk] O2 Email


Have used endless settings on my friends Talks Nokia 3230 on O2 to get Email
to work. None have worked. Not sure if the tech support are right when they
say you can't get Email on Pay & Go. Looked on the O2 web site and the only
thing I can find relating to Email is instructions to set up mobile web and
Email using a laptop with the phone. A long and very complicated process and
not very practical when on the move (Rather defeats the purpose of mobile!)
Also, a subscription is required.

I have decided to give it up as a bad job. I don't think my friend is really
bothered, but I am one of those annoying people who don't like to be beaten,
but even I have to admit defeat sometime!

Many thanks to all of those who tried to help out and if someone does work
it out with O2, I'd be glad to hear in the future. Graham, thanks specially
for all your advice.

Barbara


Email: barkingbabs@xxxxxxxxxxxxxxx
MSN: barkingbabs@xxxxxxxxxxxxxxx
Mobile: (Voice call) 07917710779
Mobile: (Text) 07731074505



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