Hi Eleanor and Everyone Thanks for replying. The Nokia C5 is not a touch screen phone, and I know what keys I assigned to the shortcuts but, and this is probably a very stupid question, how do I activate the keys to which they are assigned from the main screen. For example, I have assigned Daisy2Go to key 2. If I press it on its own it calls the number I have set that key to speed dial. I am probably missing something really obvious here. Pele